Communications Manager

Sierra • San Francisco, CA

10d • Onsite

About The Position

At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, France, Singapore, and Japan.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
What you'll do
Set the standard for great comms in a hyper growth, founder-led company.
Work with marketing to help define our brand and raise awareness of Sierra externally as:
A generational company;
A category defining product;
The best AI partner for the best companies; and
Great place to work.
Overall responsibility for our press, social media (including podcast) and blog.
Manage our PR agency day-to-day.
Be a key part of the Marcomms team-- pitching in as needed.

Requirements

• Understanding of the press and social media-- either from working at a company, in government or as a journalist.
• Entrepreneurial and scrappy.
• Clear written and verbal communications skills.
• Creativity and an ability to execute at speed.
• Experience working within a fast paced company (or other institution), and with independent-minded people.
• Calmness under pressure, and the ability to navigate ambiguity and solve problems.
• Great team player--able to work well with people at all levels of the organization.
• Ability to build and maintain strong relationships, internally and externally.
• Sound judgement and professionalism; comfortable handling sensitive topics and confidential initiatives.

Nice To Haves

• Experience in B2B tech, AI, or platform products.
• Exposure to global comms across the US and EMEA (and beyond).

Responsibilities

• Set the standard for great comms in a hyper growth, founder-led company.
• Work with marketing to help define our brand and raise awareness of Sierra externally as: A generational company; A category defining product; The best AI partner for the best companies; and Great place to work.
• Overall responsibility for our press, social media (including podcast) and blog.
• Manage our PR agency day-to-day.
• Be a key part of the Marcomms team-- pitching in as needed.

Benefits

• Flexible (Unlimited) Paid Time Off
• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• Retirement Plan (e.g., 401K, pension) with Sierra match
• Parental Leave
• Fertility and family building benefits through Carrot
• Lunch, as well as delicious snacks and coffee to keep you energized
• Discretionary Benefit Stipend giving people the ability to spend where it matters most
• Free alphorn lessons

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees