Communications Manager, Global Corporate Issues and Media Relations

Amazon • Nashville, TN

1d

About The Position

The Global Corporate Issues and Media Relations (GCIMR) team is seeking a
high-judgment and experienced communications professional to join our team. This
individual will play an important role identifying and rapidly responding to
emerging topics and issues across the company’s Operations business - in
particular last-mile delivery.

This individual will help manage day-to-day crises and reactive media inquiries
– with a concentration on last-mile delivery and the operations network that
supports it. They’ll also contribute to forward-looking scenario plans in
preparation for reactive or issues-based news cycles and business announcements,
changes, and more. The successful candidate must think and communicate clearly
to address complicated scenarios. He/she will be responsible for developing
externally-facing statements and responses, thereby requiring exceptional
writing skills, as well as the ability to manage feedback and edits quickly and
concisely.

The Global Corporate Issues and Media Relations team supports communications
around Amazon’s reputation as a great employer and industry leader that strives
to be a more sustainable company and contributes positively to the communities
it serves. The U.S.-based team supports media relations while providing
strategic counsel to relevant business teams and other communications teams.

Requirements

• Bachelor's degree
• 7+ years of recent professional communications or public relations experience
• Experience in media relations and issues management

Nice To Haves

• Experience in managing issues and crisis situations for major retailer, package delivery brand, or manufacturing/plant/warehouse facility
• Experience gaining alignment with cross-functional teams
• Skill in developing creative, effective approaches to difficult communications challenges to thrive in a fast-paced and deadline-oriented environment

Responsibilities

• Manage complex, fast-moving, and unexpected communications challenges with high judgment and professionalism
• Ability to be precise under tight deadlines and to prioritize and manage multiple situations simultaneously
• Effectively represent Amazon as an on-the-record spokesperson
• Ability to work with reporters to correct and clarify breaking news stories
• Write, develop, and manage approvals of external communications materials dealing with sensitive and timely topics
• Participate in multi-stakeholder emergency response meetings to provide insight and guidance from an external communications point-of-view

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level