Mayor's Summer Youth Jobs Program - Communications Intern

City Of Charleston • Charleston, WV

21h

About The Position

The Communications Intern is a position within the Mayor's Summer Youth Jobs Program which provides local youth, ages 16-20, valuable work experience within our City Departments and encourages civic engagement. This Intern will work closely with the Communications Director, and the Constituent Services Team within the Mayor's Office to support communications and public relations strategies, community engagement initiatives, and other related duties as assigned.
This job description contains a general summary and overview of the duties and responsibilities of the position, and may not be all-inclusive of the actual duties on any given day. In addition to the duties described herein, successful candidates may also perform other and/or additional duties as may be assigned, necessary, and or required.
The City of Charleston reserves the right to change, add to, and/or modify this job description at any time for any reason, with or without notice. This job description shall not be construed or implied to be a contract for permanent employment or a promise or guarantee of continued employment for a specific term or duration.

Requirements

• Ability to communicate effectively (written and oral) with diverse groups of individuals.
• Ability to multi-task and work on multiple projects and/or tasks simultaneously.
• Ability to use a computer and smartphone.
• Working knowledge of Microsoft Office products (with emphasis on SharePoint, Word and Forms), Google Workspace (with emphasis on Docs and Forms), Canva, social media platforms (with emphasis on Facebook/Instagram, X, and basic photo and video editing
• Ability to understand and learn new software systems/programs
• Must have the ability to provide documentation verifying legal work status.
• Ability to read and speak the English language proficiently in order to communicate and interact with others; to understand and interpret safety instructions; and to respond to internal and external inquiries.
• Ability to understand and comply with City and departmental guidelines, policies, procedures and expectations.

Responsibilities

• Drafting media advisories, press releases, and road closure notices
• Drafting content plans and corresponding collateral for annual projects.
• Creating daily content to be shared on city social media accounts
• Providing support before and during press events
• Providing support during city events where community engagement is a top priority
• Assisting the Constituent Services team with administrative work including answering phones, filing, and greeting/assisting the general public - in addition to updating the existing knowledge base articles (FAQ's) in the city's Customer Relationship Management system
• Other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 251-500 employees