Communications Director, Games & Product

Epic Games • Cary, NC

8d

About The Position

The Communications Director will lead communications strategy and execution for Epic’s first-party games, including Fortnite and future product releases, playing a pivotal role in shaping how our games show up in the market, resonate with player communities, and influence broader perception of Epic’s ecosystem. You will oversee day to day communications for some of the most dynamic live-service products in interactive entertainment focusing on proactive storytelling, community engagement, and rapid response reputation management. You’ll partner closely with Consumer, Product, and Engineering leaders to craft narratives that build awareness for Epic’s games with consumers and translate complex topics into compelling stories for players.

Requirements

• 8+ years of experience in Communications, ideally within consumer technology, gaming, or other complex multi product environments
• Proven success leading communications for live-service, community-driven, or fandom-based products with highly engaged user bases
• Strong instinct for rapid response and captaining crisis management with demonstrated ability to handle evolving situations simultaneously and a fast paced environment
• Deep fluency in internet culture, fandom behavior, and social/community dynamics

Responsibilities

• Lead communications strategy and execution for our suite of first party games
• Manage a high volume of live-service communications, including high-volume beats, patch/season cycles, new releases, and unplanned issues
• Develop integrated communications plan that bring proactive awareness, community engagement, and reactive response under a consistent strategy and execution plan
• Partner closely with product, publishing, engineering, and community teams to deeply understanding upcoming updates and translate them into clear natives for players and public media
• Oversee reputation and crisis management across game updates, live events, and player sentiment
• Mentor and guide a small, high performing team of communications professionals

Benefits

• We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match.
• We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.
• Throughout the year we celebrate our employees with events and company-wide paid breaks.
• We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees