Communications Desk Operator

Carol Woods Retirement Community • Chapel Hill, NC

1d • Onsite

About The Position

Operate the main switchboard/reception area in Building 4 during after-duty hours. Also included in this position is the expectation that the person in this job will: Uphold and put into daily practice the values of Carol Woods. Support the well-being and quality of life of every individual resident. Function as a good steward of resident resources. Contribute to Carol Woods approach to continual quality improvement. Support the concepts of a learning organization.

Requirements

• High school graduate preferred; GED acceptable
• Experience with switchboard, general office work, and public relations
• Ability to sit for lengthy periods of time
• Capable of providing assistance to persons using walkers and wheelchairs
• Able to quickly respond to emergencies requiring mobility and strength
• Communication
• Problem Solving/Decision Making

Responsibilities

• Manage switchboard
• Monitor emergency alert panels (SARA System), fire alarms, door alarms, etc.
• Serve as central coordinator in event of a security alarm situation.
• Greet visitors
• Administrative duties
• Communicate facility emergencies to designated Maintenance and Engineering personnel.
• Prepare materials from the Electronic Medical records system for residents who are being transported to the Emergency Department as requested.
• All other duties as assigned.
• Work as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED