Communications Coordinator - Tower Direct

Tower Health • West Reading, PA

20d

About The Position

The Communication Coordinator assists the Transfer Center nurse in the management and through put of patients into, out of, and within the Tower Health, Health System. This includes but is not limited to assistance with patient placement, direct admissions, transfers, and referrals. The Transfer Center Communication Coordinator also performs EMS call intake, performs emergency medical dispatch triage, dispatches EMS, EVS staff, inhouse transport resources, wheelchair vans, security, emergency teams and outsources transport requests that are not being handled by TowerDIRECT units. The Transfer Center Communication Coordinator also handles transfer center cases and Emergency Management requests.

Requirements

• Completes and maintains all competencies and trainings as required for role.
• Post High School Diploma Program - OR - combination of relevant education & experience may be considered in lieu of Post High School Diploma Program
• National Incident Management Systems (NIMS) 700, 800, 100, & 200 within 6 months of hire
• BLS Certification

Responsibilities

• Assists in the management and through put of patients into, out of, and within the Tower Health, Health System.
• Assists with patient placement, direct admissions, transfers, and referrals.
• Performs EMS call intake.
• Performs emergency medical dispatch triage.
• Dispatches EMS, EVS staff, inhouse transport resources, wheelchair vans, security, emergency teams and outsources transport requests that are not being handled by TowerDIRECT units.
• Handles transfer center cases and Emergency Management requests.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees