Communications Coordinator, Wharton Undergraduate Division

University of Pennsylvania
$55,000 - $65,000

About The Position

The Communications Coordinator plays an integral role in the Undergraduate Division's communications efforts by updating and maintaining websites; drafting, formatting, and proofreading communications and marketing materials; coordinating content production; and ensuring consistent, brand-aligned messaging across platforms. Reporting to the Associate Director of Communications, the role supports students' academic exploration and co-curricular engagement, while upholding Wharton and University standards.

Requirements

  • A bachelor's degree or equivalent combination of education and experience.
  • 3 to 5 years of relevant professional experience supporting communications, marketing, or digital content initiatives.
  • Demonstrated experience maintaining and updating websites, including content revisions and basic page builds (WordPress or comparable CMS).
  • Experience creating or editing basic graphics and templates for digital use (Adobe Creative Suite and/or Canva).
  • Experience drafting, editing, formatting, and proofreading written communications for diverse audiences (e.g., newsletters, announcements, web content).
  • Exceptional organizational and project management skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Strong interpersonal and communication skills, with the ability to collaborate effectively with staff and students.
  • Manage multiple priorities, meet deadlines in a fast-paced environment, and can adjust to changing priorities and needs.
  • Proficient in Microsoft Office (PowerPoint, Excel, Word, Outlook).
  • Familiarity with HTML and form builders (e.g., Gravity Forms).

Nice To Haves

  • Proficient in Adobe Photoshop, Lightroom, and/or Illustrator.
  • Experience supporting CampusGroups or similar enterprise community platform.
  • Familiarity with basic analytics and reporting for websites, email campaigns, and/or social media (Google Analytics, Sprout Social).
  • Familiarity with email marketing tools and e-newsletters, including content preparation and formatting (Campaign Monitor, Constant Contact, MailChimp, etc.).
  • Working knowledge of brand standards and ability to apply them consistently across digital and print materials.

Responsibilities

  • Assist with monitoring, maintaining, and updating the Division websites, ensuring that all information is current and relevant
  • Assist with drafting, formatting, and proofreading Division communications and marketing materials (e.g., newsletters, event announcements, Life at Wharton LCDs)
  • Support Division's frontline communication needs, including moderating class listservs and Life at Wharton monitors, and responding to communications-related inquiries
  • Assist with developing, documenting, and disseminating communication policies, procedures, and best-practice guidelines for staff and student organizations
  • Coordinate content (print, digital, audio/visual) development with the associate director and program staff

Benefits

  • Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
  • In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Penn provides an array of resources to help you advance yourself personally and professionally.
  • As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
  • From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
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