LDA - Communications Associate - Office of Communications and Marketing - UTK

University of Tennessee•Knoxville, TN

3d•Onsite

About The Position

The Communications Associate is a member of the Media and Internal Relations team within the Office of Communications and Marketing. This is a one-year, limited duration appointment position. The Media and Internal Relations team works to promote and protect the brand of the University of Tennessee, Knoxville, through critical communications, issues management, and internal communications content planning and execution. This position works to promote university news, operational updates, and other key messages to internal audiences through the employee and student internal newsletters.

Requirements

Bachelor’s degree
Entry-level position
Understanding of communication to varied audiences
Basic understanding of working with traditional and emerging media
Knowledge of the university brand and communication standards
Passion for communications
Organizational skills sufficient to plan and manage multiple projects
Ability to work and communicate effectively with cross-functional teams and stakeholders
Ability to meet deadlines on both long- and short-term assignments, projects, and goals
Represents the university in a professional manner
Interacts well with campus partners, office staff, and UT administrators
Provides and is receptive to feedback and constructive criticism
Works independently and in a group setting
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status

Nice To Haves

Bachelor’s degree in journalism, communications, public relations, or related field
Familiarity with higher education landscape

Responsibilities

Contributes to content development and planning for both the student and employee electronic newsletters, intranet and broadcast emails
Writes first drafts of content and edits content submitted by colleges and units from across campus for both the student and employee electronic newsletters.
Builds and distributes the student electronic newsletter and employee electronic newsletter using Marketing Cloud, the university’s Customer Relationship Management System (CRM) and Emma
Logs and tracks media requests and university responses
Helps coordinate and gather information to respond to student media requests
Assists in monitoring traditional media and social media mentions of the university
Helps build daily listening reports of media coverage for university leadership
Compiles data for electronic newsletters and intranet to assist department and office leadership in development of content strategy
Assists with compiling data and information for office quarterly reports