Communications Associate

JPMorgan Chase & Co.•New York, NY

About The Position

Communications is more than messaging — it shapes culture, connects people, and leads innovation. J.P. Morgan Asset & Wealth Management’s high-impact Communications team serves as a strategic partner, transforming complex strategies and business priorities into clear, actionable messages and campaigns that empower and inspire employees. The team supports the Asset & Wealth Management line of business, which serves institutional, ultra-high-net-worth, high-net-worth, and team member clients through its Asset Management and Global Private Bank businesses. As a Communications Associate on the Asset & Wealth Management Internal Communications team, you will help manage and execute internal communications across channels, including email, digital signage, intranet, feature articles, digital banners, images and newsletters. You will also measure the effectiveness of communications and recommend strategies to increase engagement. You should be creative, organized and detail-oriented, with a passion for storytelling and connecting people to each other and the big stories driving our business forward.

Requirements

3 plus years of communications experience
Experience with intranet design, content development and analytics tools
Proven ability to manage multiple projects, meet deadlines and deliver results with strong attention to detail
Knowledge of AP style and corporate editorial guidelines
Exceptional writing skills across formats, including executive messaging and feature news copy
Self-motivated and enthusiastic about employee engagement and storytelling
Interest in emerging technologies and process improvement

Nice To Haves

Bachelor’s degree in communications, business, marketing, journalism or related field, experience in financial services or related field
Ability to leverage large language models for content creation, review and brainstorming, experience with visual communication, including graphic design; strong editing and proofreading skills for clarity and consistency
Outstanding judgment and interpersonal skills, with the ability to partner effectively across the firm
Commitment to continuous learning and growth

Responsibilities

Serve as a primary publisher for Asset & Wealth Management and Private Bank employee intranets, making ad hoc updates and overseeing quarterly page audits
Draft intranet features on business wins, employee profiles, innovations, products and workplace tips
Build and distribute high-visibility internal communications using the firm’s broadcast email platform
Manage the Images@AWM platform, featuring employee-submitted photos of meaningful work moments and experiences
Analyze communications and engagement metrics, then recommend improvements
Manage team shared mailboxes, incoming tasks, site updates and resources