Communications Associate

CENTER FOR FAMILY REPRESENTATIONNew York, NY
8d$61,200 - $72,200

About The Position

CFR’s full-time Communications Associate will support the creation and monitoring of written content across multiple platforms; assist in the coverage of organizational events; and conduct various research and administrative tasks.

Requirements

  • 1-3 years of experience in communications or a related field
  • Knowledge of social media platforms and trends
  • Familiarity with Canva and/or other graphic design platforms
  • Excellent written and verbal communication skills
  • Knowledge of Google Applications (primarily Google Docs) and Microsoft Office Suite
  • Strong willingness to collaborate and the ability to exercise discretion with confidential information
  • The ability and desire to take initiative and ask questions when needed
  • High level of attention to detail
  • High level of time management skills with the ability to manage and follow through on a variety of tasks and assignments
  • Curiosity and commitment to learning about the challenges faced by CFR clients and staff
  • Bachelor’s degree in communications, marketing, journalism or a related field from an accredited college or university; equivalent experience will also be considered
  • Commitment to anti-racism

Nice To Haves

  • Knowledge of Google Analytics and other analytics suites is a plus.

Responsibilities

  • Monitor news sites and social media accounts of public officials and competitors for relevant articles and posts.
  • Work closely with Communications Manager and program staff to draft social media posts about key news stories.
  • Draft social media posts about CFR programs and initiatives (for example, State Central Registry (SCR) work and Know Your Rights for youth and parents).
  • Work closely with Communications Manager and program staff to create short-form video content for Instagram and other social media channels.
  • With guidance from the Communications Manager, respond to comments and questions on CFR’s official social media channels.
  • Compile monthly social media, website, and e-blast analytics, including statistics such as impressions, engagements, engagement rates, retweets, replies, likes, etc.
  • Assist with graphic design using Canva for social media channels, flyers, and other materials as needed.
  • Cover CFR events (fundraisers, tabling sessions, community activities) on social media.
  • Assist in updating, posting, and modifying content on CFR’s website.
  • With guidance from the Communications Director, ensure that all CFR marketing materials contain the most recent information and demographic data.
  • Assist Communications Manager in identifying client stories to write about and setting up/attending meetings with program staff who worked with those clients.
  • Assist in the drafting of CFR fundraising emails and quarterly newsletters.
  • With guidance from the Communications Director, conduct research for op-eds and other stories as needed.
  • Assist in updating CFR in the News section and archiving media coverage on CFR’s website.
  • Maintain CFR’s reporter database, ensuring contacts are up-to-date.
  • Update shared drive folders as needed under direction of Communications Manager: photo and graphics folders, gala communications folder, etc.
  • Assist Communications Director with ordering marketing materials for CFR events.
  • With guidance from the Communications Manager, ensure that program staff Powerpoints and other materials follow CFR’s template, branding, and voice.
  • Other administrative duties as required.
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