Communications and Program Coordinator

Princeton University•Princeton, NJ

18h

About The Position

The Communications and Program Coordinator (CPC) provides broad communications support and administrative assistance to the McGraw Center for Teaching and Learning. This role supports the development and execution of strategic communications that advance the mission of the Center. The CPC ensures editorial standards, identifies story ideas, and writes content for multiple channels.Working within the Center’s administrative core team, the CPC also has a critical role in the Center’s administrative function. The key programmatic support functions of this position include administrative support to the Center Director and the Graduate Pedagogy Program, particularly the Teaching Assistant Orientation and the Teaching Transcript program. For consideration, please include a cover letter.

Requirements

Minimum of one year of relevant experience
Excellent oral and written communication skills
Excellent organizational and time management skills
Ability to treat confidential and sensitive information appropriately
Strong analytical and problem solving skills
Responsive and exceptionally attentive to detail; ability to be proactive and take initiative
Ability to work independently and collaboratively; to manage simultaneous projects with overlapping deadlines
Maintain a professional demeanor in all circumstances while representing the Center; must exercise good judgment, discretion, and confidentiality

Nice To Haves

Experience using industry-standard graphic design software (eg. Photoshop, Illustrator, Canva)
Knowledge of Princeton-specific administrative systems
Strong commitment to excellent service; demonstrated ability to skillfully manage all levels of client concerns
Ability to work with a diverse community, including faculty and senior administration
Experience with web-based content management systems required; experience with Drupal preferred

Responsibilities

Write stories on Center events and activities, schedule updates to website
Edit and schedule multiple Center newsletters
Create, edit, print, and distribute event fliers, brochures, and event posters
Pitch stories based on Center activities to the University’s Office of Communications
Promote select events through University avenues
Establish new and grow existing social media presence
Write profiles of award-winning projects
Track the effectiveness of communications, reporting regularly to the Center Manager and program directors with findings and recommendations for future tactics
Assist with the monitoring of central/shared email accounts
Co-manage the Center communications calendar
Manage the calendar of the Director, setting regular internal catch-up meetings with senior and mid-level leadership within the Center, Office of the Dean of the College, and various campus partner check-ins
Assist Center Director with calendar and scheduling of group meetings; provide other administrative assistance to director upon request
Coordinate complex and dynamic schedules, support committee/council meetings, draft agendas, correspondence, respond to inquiries and mailings
Drawing on internal and/or external resources, evaluates opportunities to refine services, helps secure required resources and launches and implements administrative initiatives
Provide information and guidance to inquiries via phone, email, and in person
Provide support for two committees (draft, edit, and maintain committee materials; maintain related SharePoint sites)
Provide admininstrative support for the Teaching Transcript Program in the Graduate Pedagogy Program, including scheduling class observations
Lead the organization of Teaching Assistant Orientation
Manage the Center's Professional Development Portfolio (PDP) database, ensuring its continued accuracy in tracking TAO completion, Teaching Transcript program progress, and other activities within the Center
Set up and maintain Center’s SharePoint sites and document repositories
Manage Center’s space reservations using the University’s EMS system
Assist with office maintenance, order supplies, and occasionally address IT needs
Purchase regular communications subscriptions, reconcile expense reports
Serve as a backup for the coordination and execution of Center events, including catering, AV support, and cleanup