Communications and Content Professional

Hawaii State Federal Credit Union • Honolulu, HI

5d

About The Position

The Communications & Content Professional drives the development, planning, and execution of communications that supports employee alignment, organizational culture and brand consistency. The role manages core internal communication channels, creates compelling content across formats, and ensures timely, accurate messaging for initiatives, events, and organizational priorities. The role supports the day-to-day execution and upkeep of the credit union’s intranet by helping ensure content is accurate, organized, and accessible. Operating with a high degree of autonomy, the Communications & Content Professional works on assigned projects and exercises sound judgment in managing priorities and deadlines. In collaboration with partners including but not limited to Human Resources, Marketing, Community Impact, and Learning & Development, this role supports the department’s growing needs in content development, elevation of storytelling, strengthening internal communication processes, and maintaining the systems and tools that support a consistent employee experience. This role also contributes to select external communications efforts and public relations activities as needed.

Requirements

• 4-6 years of experience in communications, content strategy, or public relations; experience managing or contributing to intranet content preferred.
• Excellent knowledge of all aspects of basic communication practices, internal communication strategies, and content creation fundamentals.
• Knowledge of digital communication tools.
• Excellent writing, editing, and content development skills.
• Proficiency with Microsoft Office, intranet CMS tools, and visual content platforms such as Canva or Adobe Express.
• Strong project management and time management skills.
• Ability to work independently, meet deadlines, and collaborate across departments.
• Organized, creative, and detail-oriented with strong follow-through.
• Ability to operate standard office equipment.
• Bachelor's degree in Communications, Journalism, Marketing, Media, or related field, or equivalent experience.

Nice To Haves

• Base knowledge of Financial Institution operations, services, and products preferred.
• Experience working in financial institution or corporate communications preferred.

Responsibilities

• Drives the development, planning, and execution of communications that supports employee alignment, organizational culture and brand consistency.
• Manages core internal communication channels
• Creates compelling content across formats
• Ensures timely, accurate messaging for initiatives, events, and organizational priorities.
• Supports the day-to-day execution and upkeep of the credit union’s intranet by helping ensure content is accurate, organized, and accessible.
• Works on assigned projects and exercises sound judgment in managing priorities and deadlines.
• Supports the department’s growing needs in content development, elevation of storytelling, strengthening internal communication processes, and maintaining the systems and tools that support a consistent employee experience.
• Contributes to select external communications efforts and public relations activities as needed.

Benefits

• Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives.
• Health Coverage: Comprehensive medical and dental coverage, with 100% paid single coverage for full-time employees.
• Paid Time Off: Enjoy 13 paid annual holidays and up to 29 PTO days.
• Retirement Savings: Contribute to a 401(k) plan with up to 10% employer contributions.
• Transportation Subsidy: On-site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement.
• Health & Wellness: Access to wellness fairs, flu shot clinics, and on-site fitness centers.
• Additional Benefits: Flexible spending plans, credit union discounts, life, accident, and disability insurance.
• Growth Opportunities: HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance.
• Work Environment: HSFCU’s modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities.
• Employee Testimonials: Employees appreciate the supportive environment where everyone’s voice is heard and valued.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees