Communications Advisor Specialist

Acentra Health • Baltimore, MD

32d

About The Position

Acentra Health is looking for a Communications Advisor Specialist to join our growing team. Job Summary: This position supports Acentra Health's Beneficiary and Family Centered Care - Quality Improvement Organization (BFCC-QIO) and other national initiatives by representing the program at the federal level, particularly with CMS leadership at headquarters. This position serves as a key liaison between Acentra Health, CMS, and other national stakeholders - communicating program outcomes, elevating emerging issues, and ensuring strong alignment between operational execution and CMS priorities. The role requires a balance of strategic communication, professional engagement, and policy awareness rather than day-to-day communications management.

Requirements

• Bachelor's degree in Public Relations, Public Policy, Communications, or Health Administration.
• 3+ years of experience in stakeholder engagement, government relations, or program management within healthcare or the public sector.
• Excellent interpersonal, writing, and briefing skills; able to communicate confidently with diverse audiences.
• Proven ability to synthesize complex program data into concise, high impact talking points and presentations.
• Ability to travel as needed to Baltimore, MD; Washington, DC; and Tysons, VA to represent Acentra Health in person.

Nice To Haves

• Experience representing organizations at the federal or national level, including meetings with senior government officials.
• Strong understanding of Medicare, CMS operations, and QIO program structure.
• Proven ability to synthesize complex program data into concise, high impact talking points and presentations.
• Excellent relationship building, attention to detail, and problem-solving skills.
• Computer literate (Microsoft Word, Excel, PowerPoint, Adobe, Outlook & Project).

Responsibilities

• Represent Acentra Health and the BFCC-QIO program in direct discussions and meetings with CMS headquarters leadership.
• Serve as a liaison for CMS stakeholder relations, ensuring consistent, accurate, and timely exchange of information.
• Support strategic outreach initiatives, including periodic briefings, CMS presentations, and national stakeholder meetings.
• Contribute to the development of communication frameworks and outreach strategies that engage CMS and stakeholders.
• Collaborate with internal experts to gather data, success stories, and program results for stakeholder engagement.
• Ensure all external communications and interactions comply with HIPAA and CMS policy standards.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

Benefits

• Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees