Communication Specialist External I

Mass General BrighamBoston, MA
1d$53,040 - $75,889Remote

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Replacement needed for Sara Rattigan's role due to her departure and influx of funding from multiyear project. Job Summary Responsible for developing and implementing effective communication strategies. The primary focus of this role is to create and manage positive relationships with media outlets, customers, and other key external partners. Does this position require Patient Care? No

Requirements

  • Bachelor's Degree Related Field of Study preferred
  • experience or schooling in the communications field, with a background in journalism or writing 2-3 years preferred
  • Knowledge of social media writing style and platforms.
  • Must be organized, efficient, patient and pleasant in his/her work and in dealing with others.
  • Must be particularly helpful and courteous in assisting visitors and callers.
  • Must have the ability to prioritize, work well under pressure, meet multiple deadlines and follow up on tasks.
  • Must be able to work independently and as part of a team within a structure emphasizing high quality and professionalism.
  • Must have good judgement, and the ability to handle delicate and/or crisis situations with tact and sensitivity.
  • Must be able to honor confidentiality.

Responsibilities

  • Developing and implementing external communications plans and campaigns.
  • Writing and editing press releases, speeches, and other marketing materials.
  • Building and maintaining strong relationships with media outlets, journalists, and other key influencers.
  • Responding to media inquiries and facilitating interviews with company spokespeople.
  • Developing and managing content for the company's website, social media channels, and other digital platforms.
  • Monitoring and analyzing media coverage to measure the effectiveness of external communications efforts.
  • Collaborating with internal teams, including marketing, product, and customer service, to ensure consistent messaging across all touchpoints.
  • Keeping up to date with industry trends and developments to ensure that external communications strategies remain relevant and effective.
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