Communication Dispatcher II

UMass Lowell • Lowell, MA

11d • $58,442

About The Position

General Summary of Position: The Communications Dispatcher II performs a variety of duties involving transmitting messages from the radio communications base station. S/he monitors various radio frequencies and operates radio transmitting and receiving equipment. S/he will maintain records and logs of department daily activities, search files to obtain information, utilize information equipment in order to facilitate law enforcement and community care taking goals and missions. All finalists will be required to present the following documents: Birth Certificate, High School Diploma or G.E.D. Certificate/equivalent and Driver's License.

Requirements

• Must be a US Citizen
• Must have at least one year of related experience including security, customer service or other experience working with the public is a fast-paced environment
• Must have a High School Diploma or an equivalent GED Certificate.
• Must have strong communications skills, both verbal and written.
• Must pass a screening process that includes a background investigation, oral interview, psychological, medical and drug exam.
• Must possess a valid Driver’s License.
• Must be able to work a varied work schedule including but not limited to nights, weekends and holidays.
• Must be able to pass a NCIC/LEAPS exam in order to be certified to operate confidential informational electronic search equipment dedicated to law enforcement and community care taking.

Nice To Haves

• One year of full-time, or equivalent part-time dispatching experience preferred.

Responsibilities

• Transmitting messages from the radio communications base station
• Monitoring various radio frequencies
• Operating radio transmitting and receiving equipment
• Maintaining records and logs of department daily activities
• Searching files to obtain information
• Utilizing information equipment in order to facilitate law enforcement and community care taking goals and missions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED