Commissions Associate

Cetera Financial Group•El Segundo, CA

4d•$23 - $29•Hybrid

About The Position

The Commissions Associate is an integral part of the Commissions team, a motivated self-starter with a focus on accurate processing of commission revenue and maintaining a commitment to service standards. The ideal candidate will be a quick learner with a resourceful approach to researching and resolving inquiries. She/he will also be excited to work in a fast-paced, growth environment and be intrinsically motivated to learning new areas of the business. This is a hybrid role, candidates must be located in El Segundo, CA

Requirements

1- 3 years prior experience in a Financial Institution preferred
1 years of Accounting experience
Proficient in MS Office; Excel; 10 Key; (nice to have Docupace; Netxpro; Salesforce experience)
Ability to be flexible and easily adapt to changes in a fast-paced environment
Able to work overtime as needed
Keen attention to detail and accuracy

Nice To Haves

Problem-solving/troubleshooting skills
Strong organizational, verbal and written communication skills
Team player who possesses great initiative and excellent judgment
Self-starting individual who is able to work under minimal supervision
Ability to effectively prioritize and handle multiple tasks and deadlines simultaneously

Responsibilities

Research commission inquiries via Salesforce for CA/CAN Advisors, BD and Resource Centers
Review, analyze commission cases, and meet established service levels within 48hrs.
Problem solver with the ability to identify problems and issues of varying complexities that can potentially affect our advisors.
High level of analytical skill, and ability to make independent decisions to arrive at satisfactory solutions.
Is resourceful, works independently with minimal instruction and is reliable.
Ability to analyze and identify root cause of issues and recommend efficiencies.
Works on complex projects, using analytical skills to provide high level of detail.
Team player works as a productive member, positive contributor to team.
Training of commission statements/client analytics for new advisors, as requested
Answer customer calls and resolving issue using multiple resources.