Commissions Associate

CeteraEl Segundo, CA
7d$23 - $29Hybrid

About The Position

The Commissions Associate is an integral part of the Commissions team, a motivated self-starter with a focus on accurate processing of commission revenue and maintaining a commitment to service standards. The ideal candidate will be a quick learner with a resourceful approach to researching and resolving inquiries. She/he will also be excited to work in a fast-paced, growth environment and be intrinsically motivated to learning new areas of the business. This is a hybrid role, candidates must be located in El Segundo, CA

Requirements

  • 1- 3 years prior experience in a Financial Institution preferred
  • 1 years of Accounting experience
  • Proficient in MS Office; Excel; 10 Key; (nice to have Docupace; Netxpro; Salesforce experience)
  • Ability to be flexible and easily adapt to changes in a fast-paced environment
  • Able to work overtime as needed
  • Keen attention to detail and accuracy

Nice To Haves

  • Problem-solving/troubleshooting skills
  • Strong organizational, verbal and written communication skills
  • Team player who possesses great initiative and excellent judgment
  • Self-starting individual who is able to work under minimal supervision
  • Ability to effectively prioritize and handle multiple tasks and deadlines simultaneously

Responsibilities

  • Research commission inquiries via Salesforce for CA/CAN Advisors, BD and Resource Centers - Review, analyze commission cases, and meet established service levels within 48hrs.
  • Problem solver with the ability to identify problems and issues of varying complexities that can potentially affect our advisors.
  • High level of analytical skill, and ability to make independent decisions to arrive at satisfactory solutions.
  • Is resourceful, works independently with minimal instruction and is reliable.
  • Ability to analyze and identify root cause of issues and recommend efficiencies.
  • Works on complex projects, using analytical skills to provide high level of detail.
  • Team player works as a productive member, positive contributor to team.
  • Training of commission statements/client analytics for new advisors, as requested
  • Answer customer calls and resolving issue using multiple resources.

Benefits

  • Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.
  • Easy access to mental health benefits to meet our team members and their families where they are.
  • 20+ days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.
  • 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.
  • Paid parental leave to support all team members with birth, adoption, and foster.
  • Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.
  • Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.
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