Commissary Manager

PRIDE Industries•Annapolis, MD

1d•$60,000•Onsite

About The Position

PRIDE Industries Job Description Job: Commissary Manager Job Code: 872 - PR-Commissary Manager HR Title Group: Federal Contracts (except Facilities) Salary Grade: E13 FLSA Status: Exempt Approval Date: February 2025 SUPERVISES: There are direct reports with this position. POSITION SUMMARY: Under minimal supervision, the Commissary Manager plans and manages staff activities related to warehouse operations, custodial services, and inventory stocking in a commissary under the terms of a federal contract. Employees in this job class manage staff, provide customer support, and oversee purchasing/accounts payable, budget and operations management within a commissary. This job requires knowledge of distribution operations, inventory management, and the ability to organize and direct work processes and manage a work team. TYPICAL DUTIES: 1. Plans, organizes and manages contractually provided warehouse management, custodial services, and inventory stocking of a commissary, with full responsibility for budgeting and meeting operational goals. Provides for quality control, inventory management, record keeping, and management reporting. 2. Manages compliance with contract terms, conditions and obligations. Develops a professional working relationship with key contract personnel, and establishes official lines of communication. 3. Supervises employees; ensures a competent, motivated team through hiring, training, development, counseling and reviewing the performance of employees. 4. Establishes daily staffing requirements based on volumes and customer demands, and coordinates daily work schedules to create the most efficiency while providing proper service levels. 5. Responds to email and telephone requests, and serves as an information source regarding department operations and services. 6. Establishes departmental work processes and maintains written policies and procedures. Schedules and prioritizes tasks and ensures adherence to procedures, regulations and guidelines. 7. Tracks operational data and produces a variety of management reports and presentations. 8. Meets regularly with customers to ensure good service and clear communications, define expectations, resolve problems, and improve processes. 9. Conducts and participates in a variety of departmental and other meetings. 10. Performs other duties and special projects as assigned.

Requirements

Five or more years of distribution management experience, including at least three years in a supervisory position
Familiarity with contract terms and conditions
Knowledge of Cal OSHA and OSHA occupational safety regulations
Supervisory skills to hire qualified employees, provide for their professional development, administer performance management and disciplinary processes effectively, and address employee relations appropriately
Ability to effectively supervise and develop assigned team to meet production/service goals while adhering to safety policies and rules
Ability to communicate effectively both orally and in writing; to make presentations and respond to inquiries by senior management, customers and/or employees
Demonstrated leadership, organizational, reasoning, problem solving and analytical skills
Exceptional customer service skills
Human relation skills to build effective relationships with team, customers and public
Advanced computer literacy including knowledge of word processing, spreadsheet, database and presentation software
Knowledge of business English including vocabulary, spelling, and correct grammatical usage and punctuation
Mathematical skills to include the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to establish priorities and solve a wide range of business, operational and strategic management problems
Flexibility to respond to changing work priorities and handle numerous projects at the same time
Bachelors in Business Administration or related field A comparable combination of formal education and work experience will be considered

Nice To Haves

Experience working with adults with developmental disabilities and/or physical challenges, preferred

Responsibilities

Plans, organizes and manages contractually provided warehouse management, custodial services, and inventory stocking of a commissary, with full responsibility for budgeting and meeting operational goals.
Manages compliance with contract terms, conditions and obligations.
Supervises employees; ensures a competent, motivated team through hiring, training, development, counseling and reviewing the performance of employees.
Establishes daily staffing requirements based on volumes and customer demands, and coordinates daily work schedules to create the most efficiency while providing proper service levels.
Responds to email and telephone requests, and serves as an information source regarding department operations and services.
Establishes departmental work processes and maintains written policies and procedures.
Tracks operational data and produces a variety of management reports and presentations.
Meets regularly with customers to ensure good service and clear communications, define expectations, resolve problems, and improve processes.
Conducts and participates in a variety of departmental and other meetings.
Performs other duties and special projects as assigned.