About The Position

Join the People Helping People Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service. The Opportunity The Commercialization Manager will oversee the management, coordination and execution of all aspects of ongoing product commercialization efforts. This role leads commercialization “go-to-market” team(s) and plans, organizes and controls all commercialization activities. The role develops and oversees multiple product plans and implementation schedules, directing and tracking resources and combined tasks to ensure successful delivery of products and ability to onboarding & implement new products & solutions. The Commercialization Manager works cross functionally across all teams within the organization, external vendors and Clients.

Requirements

  • Bachelor’s degree in related field and/or minimum eight years of product/project management and/or Client experience
  • Five (5) plus years project management experience, or equivalent required.
  • Proven track record of delivering projects on time and managing multiple projects at one time.
  • Thorough knowledge of the financial services industry and related products and processes required.
  • Experience with the Product Lifecyle
  • Knowledge of technology project methodologies

Nice To Haves

  • Project Management Certification or related training/certification preferred (CX or Lean Six Sigma)

Responsibilities

  • Oversees all communication to stakeholder indicating status and risks to ensure stakeholders are ready to sell, implement and support the solution.
  • Oversees the development, coordination, planning and implementation of new processes and procedures to create efficiencies, provide transparency and deliver consistent product methodology.
  • Lead project governance processes and ensure stakeholder alignment.
  • Develop and manage project timelines, success criteria and maintain project documentation.
  • Deliver leadership reporting and communication of project status, issues, risks, milestones, and key decisions made regarding project objectives and direction.
  • Facilitate the delivery of services among different product activities to increase effectiveness and efficiency.
  • Continuous improvement of the process, driving the development, documentation, and implementation.
  • Escalate risks, issues and dependencies and drive to resolution.
  • Identify, evaluate, and resolve issues and work cross functionally to problem solve timely.
  • Cross functional collaboration, managing and holding team members accountable for delivering tasks on time.
  • Ensure commercialization activities operation within policies and procedures of the organization.

Benefits

  • Competitive wages
  • Medical with telemedicine
  • Dental and Vision
  • Basic and Optional Life Insurance
  • Paid Time Off (PTO)
  • Maternity, Parental, Family Care Community Volunteer Time Off
  • 12 Paid Holidays
  • Company Paid Disability Insurance
  • 401k (with employer match)
  • Health Savings Accounts (HSA) with company provided contributions
  • Flexible Spending Accounts (FSA)
  • Supplemental Insurance
  • Mental Health and Well-being: Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Wellness program
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