Commercial Vehicle Account Manager - Ford | Stellantis

Susquehanna Automotive • Wrightsville, PA

9d

About The Position

Susquehanna Ford and Susquehanna Chrysler Dodge Jeep Ram are seeking a dynamic, results-driven Commercial Account Manager to grow vehicle sales and service for commercial customers. This role focuses on building and maintaining relationships with small and medium-sized businesses across industries including commercial operations, fleet management, rental companies, construction, landscaping, excavating, and more. The ideal candidate has experience in automotive or commercial sales, a proven ability to meet/exceed goals, and a strong commitment to delivering exceptional customer service. You thrive on solving challenges, pay close attention to detail, and are eager to advance your career with an innovative dealership group. Primary tools: Ford Pro and Ram BusinessLink programs. Enroll businesses to unlock fleet benefits (priority service, dedicated support, loaners/shuttles where available, extended hours, tailored financing, and upfitting solutions) while growing our service business.

Requirements

• High integrity and loyalty
• Proactive initiative-taker
• Driven and goal-oriented
• Follows through on commitments
• Personable – builds rapport quickly
• Dependable and patient
• Strong sales ability
• Knowledge of commercial vehicle applications in construction, landscaping, excavating, rental, fleet, and related industries
• Excellent written, telephone, and presentation skills
• High comfort/proficiency with technology, computers, and digital tools
• Effective networking
• Associate’s degree or equivalent from a two-year college/technical school; OR 6–12 months related experience/training; OR equivalent combination

Nice To Haves

• Preference for candidates with commercial/automotive sales experience or education/background in business, sales, or fleet management

Responsibilities

• Coordinate and deliver Ford Pro / Ram BusinessLink program benefits
• Track enrollments, sales, and ensure accurate NVDR/sale reporting
• Spend ≥50% of time in the field: prospecting, enrolling clients, collecting fleet data (replacement timelines, mileage, needs)
• Organize and attend industry events (trade shows, contractor expos, construction/landscaping events)
• Demonstrate upfit/demo vehicles at customer job sites
• Assist with commercial lines of credit and efficient finance processes
• Stay proficient in lease/finance options, payment structures, and database management

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree