Commercial Truck Fixed Operations Coach

Chris Collins • Chicago, IL

12d • Hybrid

About The Position

Ready to Break Free from the Grind of the Dealership World? You’ve built a top-performing service department. You know how to drive NPS/CSI, Profitability and building a team. But now you’re asking… “What’s next?” If you’ve ever dreamed of taking your talent nationwide—helping other service managers and advisors reach the heights you’ve already achieved— this is your shot! We’re Chris Collins Inc., the force behind the Service Drive Revolution , and we’re looking for elite service professionals to join our team of traveling performance coaches. What You'll Do As a Commercial Truck Fixed Operations Coach, you’ll partner with owners, general managers, parts and service leadership, and front-line staff to: Audit operations and identify profit leaks Train advisors in real-world selling strategies Coach managers in leadership, accountability, KPI mastery, and execution Help teams transform not just numbers—but culture You’ll be on-site with dealerships across the US and Canada, delivering hands-on coaching and tactical implementation. It’s not consulting from a PowerPoint—it’s in-the-trenches transformation . Note: There is a component of coaching that is a virtual coaching plus you’ll work shoulder-to-shoulder with dealerships in person. This Role Is Not for Everyone. Before you apply, understand this: You will travel— up to 3 weeks per month You must thrive in unfamiliar environments You must be a self-starter who can command a room, earn trust, and drive change fast You cannot rely on theory—you must bring real-world, documented service management success No prior coaching experience needed—just a strong track record and a willingness to coach You Might Be a Fit If You Have: 5+ years of being a high-performing Service Manager or Fixed Ops Director in heavy/commercial truck operations. A proven track record driving customer satisfaction (NPS/CSI), profitability, and developing high-functioning teams. A self-starter who thrives in varied dealership environments—adept at earning trust and commanding attention. Passionate about teaching and mentoring: you’ve mastered the real-world systems under pressure. Excellent communication skills; comfortable leading training sessions and working with all personalities. Available and eager for frequent travel (up to 3 weeks per month U.S. & Canada). Bonus if you have public speaking or training experience, multi-rooftop leadership, and a hands-on mindset for fixing broken processes. Why Join Our Team & Thrive With Us? We’re not just building better parts & service departments—we’re building a movement . Our coaches enjoy: Partnering with a respected leader in automotive coaching and fixed ops growth Receive training in our proprietary service systems and tools Collaborate with a team of high performers who value autonomy, integrity, and results Make a tangible difference in the lives of customers and fixed operation professionals, and drive profitability of dealerships Bonus Points If You Have: Public speaking or training experience Experience managing multiple locations or large-volume stores A “roll-up-your-sleeves” attitude with a passion for fixing broken processes Ready to Make a Bigger Impact? If you’re tired of the grind and ready to coach the next generation of parts and service leaders, apply today. Be part of something bigger—the Service Drive Revolution . Apply now and become part of the Service Drive Revolution. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

• 5+ years of being a high-performing Service Manager or Fixed Ops Director in heavy/commercial truck operations.
• A proven track record driving customer satisfaction (NPS/CSI), profitability, and developing high-functioning teams.
• A self-starter who thrives in varied dealership environments—adept at earning trust and commanding attention.
• Passionate about teaching and mentoring: you’ve mastered the real-world systems under pressure.
• Excellent communication skills; comfortable leading training sessions and working with all personalities.
• Available and eager for frequent travel (up to 3 weeks per month U.S. & Canada).

Nice To Haves

• Public speaking or training experience
• Multi-rooftop leadership
• A hands-on mindset for fixing broken processes

Responsibilities

• Audit operations and identify profit leaks
• Train advisors in real-world selling strategies
• Coach managers in leadership, accountability, KPI mastery, and execution
• Help teams transform not just numbers—but culture
• Deliver hands-on coaching and tactical implementation

Benefits

• Partnering with a respected leader in automotive coaching and fixed ops growth
• Receive training in our proprietary service systems and tools
• Collaborate with a team of high performers who value autonomy, integrity, and results
• Make a tangible difference in the lives of customers and fixed operation professionals, and drive profitability of dealerships

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed