Commercial Support Specialist

Informa Group Plc.•Irving, TX

11d•$65,000 - $85,000•Onsite

About The Position

This role is based in our Irvinng, TX office. As the Commercial Support Specialist, you will provide high-level support to multiple members of the Informa Markets Leadership team. This role goes beyond traditional administrative tasks, offering you the opportunity to be at the forefront of impactful projects and strategic initiatives. You will be a liaison between leadership and the broader team. You'll help communicate initiatives effectively, track project progress, and provide regular updates to the leadership team. You'll maintain a pulse on the projects that will continuously shape our group's direction and success, positioning you as an integral part of our strategic operations. This position places you at the center of important decision-making, providing you with: Access to senior leadership and their strategic thinking Career development opportunities through involvement in meaningful projects Expanded professional network across all levels of the organization globally This is an excellent opportunity for an internal candidate looking to expand their impact at Informa while gaining exposure to leadership and strategic initiatives.

Requirements

3+ years of similar professional experience
Excellent time management skills
Able to handle confidential information with discretion and professionalism
Proficiency with Microsoft Office, especially Outlook, Teams, PowerPoint and Excel
Adaptability and comfort with new technologies and AI tools
The ability to work well without close supervision and multitask
Keen attention to detail and strong organizational skills
Excellent communication and customer relations skills
A proactive, solution-oriented approach
Positive and energetic personality with strong interpersonal skills
Ability to work additional hours during peak business times

Responsibilities

Provide executive support to two leaders, managing their individual needs and priorities effectively
Excellent calendar management skills, including the ability to coordinate complex executive meetings across multiple time zones
Support domestic and international travel, accommodation and visa arrangements
Process expense reports across two different online systems (Training will be given)
Handle correspondence, prepare reports, and create presentations as needed. Including, editing verbal and written communication, proposals and presentations
Organize and coordinate meetings, including preparing agendas, taking minutes, and following up on action items.
Manage the processing of invoices via online system (Training will be given)
Book meeting rooms, refreshments, arrange lunches for internal meetings as required
Take a proactive role in organizing and executing social activities and team building events such as Awards parties and charity socials.
Undertake administrative and light office management duties as assigned
Flexibility to cover senior EA's absence, as and when required
Assist in the management of various projects, ensuring timelines are met and deliverables are completed.
Track project progress and provide regular updates to the leadership team.
Coordinate with different functional groups to gather information and ensure project goals align with company objectives.
Attend strategic planning meetings and sessions as an observer, taking detailed notes and providing logistical support.
Compile and organize information discussed in strategic meetings to assist in decision-making processes.
Draft, proofread, and edit high-level communications, including emails, reports, and presentations.
Serve as a liaison between leadership and team ensuring effective communication and follow-up.
Handle confidential and sensitive information with the utmost discretion and professionalism.
Build and maintain relationships with key stakeholders, both internal and external, acting as a point of contact to ensure their needs are met and their concerns are addressed promptly.
Building strong relationships with all levels across the group and key stakeholders, both in the US and UK
Prioritize and multi-task to meet deadlines in a fast paced, team environment
Demonstrate initiative, resourcefulness and an ability to manage multiple assignments under various deadlines
Champion and support company culture through active participation in office activities and social initiatives
Travel to trade shows and meetings as needed

Benefits

Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
Broader impact: take up to four days per year to volunteer, with charity match funding available too
Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
Recognition for great work, with global awards and kudos programs
As an international company, the chance to collaborate with teams around the world

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