Commercial Support Officer

GKN Aerospace Careers•Garden Grove, CA

1d•$67,000 - $84,000

About The Position

The Commercial Support Officer is responsible for overseeing the full lifecycle of proposal development, pricing, contract negotiation, and order administration. This role serves as a primary point of contact for customers, ensuring clear communication and consistent coordination across all customer service activities. The position supports contract acquisition, execution, and fulfillment in alignment with company policies, legal requirements, and customer specifications.

Requirements

Bachelor’s Degree or 2 years equivalent related experience is desired.
Ambitious self‑starter with strong drive and follow‑through.
Highly motivated and proactive in delivering results, with a high level of energy.
Proficient with MS Office suite.
ITAR/EAR experience required.
FAR/DFAR Government Contracting experience required.
U.S. Person

Responsibilities

Assist with the preparation, development, negotiation, and interpretation of contractual documents.
Compile and analyze data, conduct customer status meetings, attend departmental and site meetings, and maintain historical account records, including contract history.
Support bid and proposal development to ensure alignment with customer requests for quote.
Prepare quotations, process orders, manage order administration, complete order invoicing, assist with cash collection on aged debt, and maintain price lists.
Monitor customer performance requirements and delivery schedules to ensure site metrics are achieved.
Maintain frequent contact with customers, management, and government representatives.
Support the company’s commitment to a safe workplace and environmental protection.
Comply fully with all company policies.
Travel as required (approximately 5%)