Commercial Services Senior Technician

Noco•Buffalo, NY

11d•$30 - $40

About The Position

The Commercial Services Senior Technician performs advanced technical work across NOCO's Commercial Energy division including but not limited to HVAC, EV Charging, Battery/Energy Storage Systems, Generator, and Solar. They perform independent troubleshooting, repairs, and system installations. They serve as a technical resource to junior team members and ensure that work meets NOCO and code standards for safety, quality, and efficiency.

Requirements

High school diploma or equivalent required; technical certificate or vocational training preferred.
3-5 years of experience in a relevant trade (HVAC, electrical, generator, or solar installation).
Proficiency with hand and power tools, testing meters, and equipment specific to the trade.
EPA, NATE, Electrical license or OSHA 10/30 certifications preferred.
Ability to lift up to 100 lbs. and perform physical labor for extended periods.
Willingness to work in both indoor and outdoor environments. Must be willing to work outdoors in challenging or poor weather conditions while maintaining a positive, productive attitude.
Valid driver's license with a clean driving record required.
Strong attention to safety, reliability, and teamwork.
Willingness to learn and assist across multiple trades and departments.

Responsibilities

Independently install, repair, and maintain HVAC, lighting, generator, or solar systems in accordance with manufacturer specifications, codes, and project plans.
Diagnose mechanical and electrical issues; perform testing using meters, gauges, and diagnostic tools to identify and resolve faults.
Lead small projects or service calls.
Verify system performance and conduct functional testing.
Read and interpret schematics, blueprints, and control diagrams to plan and execute complex installations.
Maintain accurate records of service tickets, work orders, and inventory usage in NOCO systems (e.g., Service Titan).
Communicate effectively with customers and project managers regarding scope, timelines, and technical findings.
Mentor and train Technicians and General Laborers on trade skills and best practices.
Participate in technical training to maintain certifications and advance industry knowledge.
Safely operate company vehicles and equipment as authorized and trained.
Follow all safety policies, procedures, and PPE requirements; report unsafe conditions or incidents immediately.
This position requires participation in an on-call rotation. Employees must be available to respond to after-hours service needs as scheduled.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company.