Commercial Service Manager / Dispatcher

Boulevard Tire•Miami, FL

21h•Onsite

About The Position

Boulevard Tire Center is seeking a Service Manager / Dispatcher for their Miami, FL location. This role offers an exciting career opportunity with a leading provider of quality tire products and services, known for innovative processes. The position requires the ability to effectively and efficiently handle all service calls and drive customer service in a fast-paced environment, utilizing a full line of commercial tires for trucks and farm/industrial equipment, along with a full array of commercial, passenger and light truck services.

Requirements

Considerable knowledge of pneumatic tools, equipment and methods used in the tire service industry and working knowledge on diagnosing and repair of vehicle systems.
Skill and working knowledge in repair of brakes, suspensions, cv axles, tire balancing, oil changes, belts, hoses, starters, alternators.
Strong service sales, and customer service skills.
Minimum 1 year of management experience.
Possess valid Florida driver's license or ability to obtain a Florida driver's license.
Must pass a background check and pre-employment drug screen.

Responsibilities

Handle service calls and properly log them on the dispatch sheet.
Handle phone sales and walk-in customers.
Create a work order on all merchandise for service calls or deliveries, ensuring when merchandise pulled from the warehouse and a work order is created.
Perform other duties as assigned by Manager.