Commercial Sales Engagement Specialist

Huntington National Bank•Columbus, OH

18h•$57,000 - $113,000•Hybrid

About The Position

The Commercial (CML) Sales Engagement Specialist will work directly with our Commercial Banking sales colleagues to deliver the “ecosystem” of sales tools they need to win new business, specifically supporting Salesforce (MAX) engagement as our Commercial Bank Sales CRM. This position will lead our MAX Champion Network with the field to bring Salesforce knowledge and issue resolution closer to the colleagues who need it. Also, this role will provide training and ongoing office hours support, develop job aids and other materials to help colleagues be more efficient with MAX, and act as a liaison with CML sales colleagues, MAX champions, CML Administration Data and Insights, and other internal teams. In this position, you will be an enthusiastic innovator, working with the Commercial Bank Digital strategy team to continually evaluate and evolve MAX to make our bankers even more effective. You will also exercise your creative problem-solving skills to identify where sales colleagues are having issues and look for solutions with the toolset available. A core component of this position will be to develop strong relationships with the sales field to ensure communication and training is effective.

Requirements

Bachelor’s Degree
3+ years of related experience in sales administration

Nice To Haves

Experience functioning as a change agent to engage sales colleague and get them to try new methods to enhance productivity
Strong relationship building and customer-service orientation
Excellent written and verbal communication skills with a proven ability to interact effectively across all organizational levels
Work effectively in teams as well as independently across multiple tasks while meeting aggressive timelines
Proficiency in Microsoft Word, PowerPoint, and Excel

Responsibilities

Develop and maintain in-depth knowledge of MAX, becoming the “go-to” subject matter expert for the Commercial Bank.
Provide technical support, and more importantly, train MAX champions to assist sales colleagues with the issues they are having.
Develop and deliver training, job-aids and conduct monthly office hours.
Develop field communications with tips and hints to get more from MAX.
Serve as liaison between Commercial Banking MAX stakeholders.
Build solid relationships with business colleagues across the Commercial bank to understand needs and develop solutions.
Perform other duties as assigned.