Commercial Sales Associate
About The Position
The Commercial Sales Associate is an integral part of Model 1’s sales support team. The Sales Associate role supports the Vice President of Commercial Sales, providing day-to-day support throughout the deal lifecycle. This role focuses on assisting with active deals, gathering and validating information, preparing accurate deal documentation, and serving as the primary handoff point to the Sales Administration team. As a developmental role designed for individuals interested in a career in commercial vehicle sales, the Commercial Sales Associate will gain exposure to the full sales cycle, customer interaction, pricing and deal structure, and internal sales processes.
Requirements
- Associate or bachelor’s degree or equivalent experience
- Strong attention to detail and ability to verify and maintain accuracy of order data
- Proficiency with CRM and ERP systems
- Excellent verbal and written communication skills with both customers and internal teams
- Ability to manage multiple tasks in a fast-paced, deadline-driven environment
- Strong organizational skills and a proactive approach to problem-solving
Nice To Haves
- Interest in pursuing a career in commercial sales
Responsibilities
- Assist with gathering customer requirements, specifications, and supporting documentation needed to compile deals accurately
- Maintain deal files and ensure all required information is complete prior to submission to the Sales Administration team
- Assist with obtaining quotes, including vehicle rebate estimates and DMV-related quote requests
- Check and confirm availability of vehicle inventory with internal teams
- Help to identify inconsistencies that could delay deal processing
- Track and facilitate sales orders through the order process from order creation to customer delivery and related follow-ups, gaining exposure to the full sales cycle
- Review order documentation for accuracy and completeness prior to processing
- Identify, track, and timely resolve outstanding order requirements from internal teams and customers
- Validate key order inputs including sales tax, customer payment terms, order related fees
- Serve as a point of contact for customer interactions and follow-ups at the discretion of the Vice President of Commercial Sales
- Collaborate with internal teams and serve as the centralized point of contact for order status and needs
- Respond to customer inquiries in coordination with internal team members, ensuring accurate and timely communication
- Monitor orders and provide visibility to order statuses and outstanding items
- Assist with maintaining customer records and profiles in the company’s customer relations management system (HubSpot)
- Contribute to process improvements within the sales function, demonstrating initiative and readiness for increased responsibility.
Benefits
- Competitive benefits including health insurance, paid holidays, and vacation pay
- Continuous training to provide you the opportunity to develop your full potential and be a true business partner
- Access to an expansive network of mentors and networking opportunities
- Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver outstanding customer service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
101-250 employees
