Commercial/Residential Technician

Genson Overhead Door • Locke, NY

9d

About The Position

In the role of Commercial/Residential Technician, you will assume a pivotal responsibility in the maintenance and repair of our full offering of commercial and residential products including garage doors, dock equipment, and more.

Requirements

• Must be at least 21 years old
• 2-3+ years’ experience in garage door service/installation
• Must possess a valid Driver’s License
• Must have an acceptable MVR to be added to our auto insurance policy.
• Be able to pass pre-employment screening including drug test & background check
• Must have dependable, reliable transportation to and from your base office location.
• Ability to consistently arrive on-time according to schedule and customer appointments
• Willingness to learn
• Strong problem-solving skills
• Excellent attention to detail
• Customer service orientated mindset
• Adaptability to changing work environment
• Excellent analytical and problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong communication and interpersonal skills.

Nice To Haves

• 5+ years of applicable experience
• Welding, OSHA 10, first aid, and/or CPR certification(s)

Responsibilities

• Service commercial and residential garage door products & related systems per manufacture specifications and ensure customer satisfaction with completed work.
• Identify and repair mechanical and electrical failures.
• Perform preventive maintenance services.
• Maintain inventory on company truck and understand the proper use of all parts, tools, etc.
• Keep proper documentation of services performed, amounts owed/paid, outstanding items for job completion, etc.
• Maintain safe, secure and healthy work environment both at our warehouse and at job sites.

Benefits

• Competitive pay
• Medical, dental, and vision insurance with multiple plan options
• Short-Term and Long-Term Disability
• Employer-paid Life Insurance with buy-up options
• Accident Care
• Hospital Indemnity
• 401(k) with employer match
• Generous Paid Time Off (PTO)
• Paid holidays
• Team member recognition & reward programs
• Employee discount on products & services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees