Commercial Real Estate (CRE) Director

MillerKnoll • Los Angeles, CA

1d

About The Position

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. Position Summary The Commercial Real Estate (CRE) Director leads MillerKnoll’s strategy to grow influence and revenue across the commercial real estate ecosystem, including contractors, developers, landlords, REITs, brokers, and project managers. This role identifies and develops scalable opportunities where workplace, amenity, and building investment initiatives create demand for MillerKnoll’s collective portfolio of products and services. The CRE Director translates market insight into vertical strategy, partnership models, and revenue programs that expand MillerKnoll’s presence within commercial real estate portfolios. The role focuses on growth strategy and ecosystem influence, while day-to-day program execution and contract management are led by the CRE Program Manager. This leader works across brands, dealers, sales, technology, marketing and workplace strategy teams to position MillerKnoll as a trusted partner in asset repositioning, tenant experience, and workplace delivery.

Requirements

• 10+ years experience across commercial real estate, contract furniture, workplace strategy, or related built-environment sectors
• Demonstrated success building strategic partnerships and growth programs within CRE ecosystems
• Strong understanding of commercial real estate economics, leasing dynamics, and asset repositioning
• Experience translating market insight into scalable commercial strategy
• Ability to influence across complex, matrixed organizations and partner ecosystems

Responsibilities

• CRE Revenue Strategy & Market Development Develop and lead the Commercial Real Estate (CRE) vertical strategy to drive net-new revenue streams across construction, developer, landlord, brokerage, and project management partners
• Identify and prioritize target CRE segments (landlords, spec suites, repositioning, tenant improvement programs, portfolio standards, amenity spaces) with highest furniture influence potential
• Build scalable CRE go-to-market models (e.g., building standards, spec suite programs, portfolio agreements, workplace services partnerships)
• Analyze regional CRE market dynamics (vacancy, repositioning cycles, asset class investment, tenant churn) to prioritize markets and accounts
• Establish annual CRE revenue growth targets and pipeline strategy aligned to corporate goals Strategic CRE Partnerships & Ecosystem Influence
• Develop executive-level relationships with key CRE stakeholders (developers, REITs, brokers, project managers, furniture consultants, workplace consultants)
• Position company as strategic workplace partner in landlord and leasing strategies
• Create partnership frameworks with national brokerage organizations (e.g., portfolio programs, preferred vendor strategies, workplace advisory collaborations)
• Lead CRE thought-leadership positioning (market insights, workplace strategy, tenant experience, asset value)
• Represent company in CRE industry forums and partnerships Revenue Stream Innovation
• Identify and develop new CRE-based revenue models (spec suite programs, furnished office offerings, workplace-as-a-service, asset repositioning packages)
• Translate CRE investment strategies (amenity upgrades, leasing acceleration, tenant retention) into furniture and workplace solution offerings
• Pilot new CRE business models in priority markets and scale successful approaches
• Collaborate with product, services, and contract teams to structure CRE offerings and pricing models Market Intelligence & Opportunity Identification
• Monitor CRE trends (flight-to-quality, amenitization, adaptive reuse, hybrid workplace demand) and translate into commercial strategy
• Conduct deep-dive market analyses to identify regions with strongest CRE-driven furniture demand
• Map landlord portfolios and development pipelines to identify enterprise opportunities
• Provide CRE market insights to sales leadership and regional teams Sales Enablement & Field Strategy Alignment
• Define CRE engagement strategy for regional sales and dealer teams
• Lead Program Manager to equip field teams with CRE value propositions, partnership models, and target account strategies
• Align with A&D and workplace strategy teams to integrate landlord and tenant influence approaches
• Support pursuit strategy for major CRE opportunities (portfolio programs, landlord standards, large repositioning projects)
• Internal Strategy Leadership Lead CRE program manager to translate CRE strategy into scalable programs (standards, tools, offerings)
• Provide strategic direction while program manager leads execution and operations
• Align CRE strategy with corporate vertical market priorities (workplace, recession resilient sectors, GEM, NEAT etc.)
• Work with Sales Reporting team to setup internal KPI’s and track CRE pipeline, revenue performance, and market penetration metrics

Benefits

• The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed