Commercial Property Manager
About The Position
As a Commercial Property Manager, you will play a key role in the most client-facing role in our property management department, ensuring our properties are successful investments through excellent management and customer service to our tenants. We're seeking a candidate who embodies optimism, hard work, follow-through, creative problem solving and attention to detail. We are seeking a highly motivated Commercial Property Manager to serve as the primary contact for tenant requests and task management across a portfolio of properties. The ideal candidate should demonstrate exceptional task management skills and a positive attitude, maintaining a high standard of excellence while supporting our broader team. This position requires the ability to juggle and prioritize multiple tasks simultaneously and make quick decisions. You will be the sole property manager for approximately 16 commercial properties and 130 tenants, spanning the Southeast and Midwest regions. This is an in-office role based in Nashville, where the majority of work is conducted remotely via email and phone calls to manage properties in different states. While challenging due to the remote nature of the portfolio, the role requires only minimal travel due to us having local property inspectors in each market when we own assets. This is not a fit for candidates seeking to manage a single property with a daily onsite presence.
Responsibilities
- Tenant Maintenance Request
- Promptly respond to tenant emails, calls, and request submissions
- Thoroughly track and document progress
- Review leases to determine Landlord/Tenant Responsibility
- Commission work with vendors and manage progress until completion
- Communicate updates to tenants
- Vendor Partnerships
- Cultivate trusting relationships with vendors
- Holding vendors accountable to timelines
- Negotiating quotes with vendors
- Persistence in following up with contractors until completion
- Property Financial Management
- Monthly Rent Collection for tenants
- Managing rental payments and following up with delinquent tenants
- Coding and reviewing invoices for vendor payments
- Preparing investor reports by creating power points and batching financials for leadership review
- Create and send annual CAM estimate and reconciliation letters to tenants
- Property Performance and Conditions
- Conduct monthly inspections for local properties
- Monitoring remote inspections and notifying PMs of needed repairs
- Update Slack with new pictures, required work, or bids received
- Renewal Negotiations
- Call tenants to discuss lease renewals
- Negotiate lease terms
- Craft proposal emails to send to the owners for approval
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
