Commercial Physical Damage Innovation Analyst

GEICO•Richardson, MD

12d•$82,000 - $172,200•Remote

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. About GEICO The Government Employees Insurance Company (GEICO) is a private American auto insurance company with headquarters in Chevy Chase, Maryland. GEICO is a wholly owned subsidiary of Berkshire Hathaway and is the third largest auto insurer in the United States. In 2023, GEICO earned premiums worth over $40 billion U.S. dollars. GEICO is going through a massive digital transformation to re-platform the Insurance industry, removing friction across Customers, Partners, Marketplace, Segments, Channels, and Experiences as we grow our reach and market share. About The Role GEICO is hiring a Innovation Analyst to join their Claims Innovation team. As an Innovation Analyst, you will support GEICO’s Claims Innovation team in identifying, analyzing, and implementing opportunities to improve processes and technology. This role partners with cross-functional teams to deliver innovative solutions that enhance efficiency, accuracy, and customer experience.

Requirements

3+ years of experience in business process optimization, business analysis, consulting, innovation, or process engineering.
Leadership experience in P&C insurance claims
Bachelor’s degree in Business, Finance, Economics, Statistics, or related field.
Knowledge of innovation methodologies, processes, and principles
Strong analytical skills and ability to interpret data for decision-making.
Effective communicator with strong collaboration skills.
Demonstrated ability to adapt and learn in a fast-paced environment.
Commitment to diversity, equity, and inclusion.
Leads from the front and isn’t shy about using their voice
Ability to lead and influence with empathy and humility
Ability to navigate and lead through complexity
Curiosity, critical thinking skills; a lifelong learner who sees situations through multiple lenses
Exceptional character and an ability to instill confidence and build trust.
Someone who possesses high emotional intelligence, and is an attentive, empathetic listener

Responsibilities

Evaluate and analyze existing claims processes, data, and performance metrics to identify areas of opportunity for efficiency, effectiveness, or accuracy
Gather and analyze data to provide insights into claims processes and performance metrics
Support the development of actionable strategies and assist in implementing process and technology enhancements.
Assist the Director, Claims Innovation in establishing priorities, goals, and objectives
Collaborate with Operations, Product, AI/ML, and Engineering teams to define and prioritize requirements.
Prepare reports and presentations summarizing findings, recommendations, and project progress.
Contribute to and/or lead pilot programs, POC’s, or A/B testing and reporting on performance and progress
Participate in innovation workshops, ideation sessions, and design sprints.
Monitor project risks, benefits, and performance metrics; escalate issues as needed.
Stay informed on industry trends, emerging technologies, and best practices.

Benefits

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

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