Commercial Parking Manager - Grand Rapids, MI

Parking Management Company • Grand Rapids, MI

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About The Position

The Commercial Parking Manager oversees the daily operations of one or multiple commercial parking facilities, ensuring efficiency, profitability, and excellent customer service. This role is responsible for staff management, revenue tracking, client relations, and operational compliance. The ideal candidate is a strong leader with experience in parking operations, customer service, and financial oversight. Primary ObjectiveTo ensure the efficient, profitable, and customer-focused operation of commercial parking facilities by overseeing daily management, staff performance, financial accountability, and client satisfaction. The Commercial Parking Manager is responsible for optimizing parking operations, maintaining safety and compliance, and delivering seamless parking experience while driving revenue growth and operational excellence

Requirements

• A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check.
• Advanced Client Management Skills
• Strong Analytical and Problem-Solving Abilities
• Effective Training and Leadership Skills
• Payroll Management Expertise in managing payroll focused on scheduling and overtime control. The ability to instruct managers in creating efficient schedules and monitoring these for operational efficiency supports the role’s aim to optimize labor costs.
• Technological Proficiency
• Excellent Communication and Reporting Skills
• Adaptability and Flexibility
• High school diploma or general education degree (GED)
• 1 year minimum previous supervisory and related customer service/hospitality experience is preferred

Nice To Haves

• management or leadership related training/certifications/business is preferred.

Responsibilities

• Client Relationship Management
• Daily Operational Oversight
• Financial and Administrative Tasks
• Team Supervision and Training
• Communication and Reporting
• Travel and Communication
• Supervisory Responsibilities
• Additional Responsibilities

Benefits

• Health Benefits – Medical, vision and dental insurance – Upon eligibility
• 401K – Upon eligibility
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Paid time off
• Paid training
• Tuition assistance through Bellevue University – Up to $5,250 per year
• Nationwide discounts through Perks at Work
• Military friendly employer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED