Commercial P&C Client Service Manager

Arthur J Gallagher • Rockford, IL

79d

About The Position

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. Future opportunity for a Commercial P&C Senior Client Service Manager/ Client Service Supervisor! While this role is not currently open, we are always looking to connect with talented professionals like yourself for upcoming opportunities.

Requirements

• Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience
• Producer's License
• Ability to travel up to 25% of the time
• Proficiency in Microsoft Office
• Appropriate licensing as required

Nice To Haves

• Previous insurance knowledge and experience managing client relationships
• Solid financial acumen
• Experience with Middle Market Accounts, servicing revenue Book of Business size of $500k +
• Leadership experience managing direct reports

Responsibilities

• Directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement
• Successfully and profitably manages an assigned group of accounts
• Builds and solidifies relationships with existing clients by providing exceptional ongoing care
• In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner
• Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees