Commercial Operations - Consultant

Medtronic•Minneapolis, MN

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life The Commercial Operations Consultant is responsible for supporting the operational activities that drive the success of the sales organization. This role combines driving commercial excellence, sales analytics, and process improvement to support revenue growth and enhance customer and organizational stakeholder satisfaction. As a core member of the Channel Innovation & Customer Engagement leadership team, Commercial Operations Consultant will act as a catalyst for growth, driving the design and execution of innovative commercial strategies that expand market presence, elevate customer engagement, and accelerate revenue performance. The ideal candidate will pair strong analytical and operational expertise with a growth mindset and collaborative leadership style—empowering the sales organization to deliver extraordinary results. The role requires cross-functional collaboration, process optimization, connection with marketing, and leadership to ensure the sales organization is equipped with the tools, resources, training, and marketing assets needed to succeed. This role reports to the VP, Channel Innovation & Customer Engagement and sits on the Channel Innovation & Customer Engagement (CICE) leadership team. Commercial Operations and Performance: Define opportunities and targets to accelerate growth aligned with the business strategy by leading ad-hoc data analysis and partnership with the sales and marketing leaders Create and scale sales processes, systems and tools to enable high performance and achieve objectives Streamline workflows, roles, processes and systems to improve operational efficiency, leveraging AI to accelerate time to value Prepare quarterly business review analytics; highlighting areas of strength and weakness to improve performance Drive automation and integration of sales tools to enhance productivity Uncover trends within the data to understand drivers of performance and translate those insights into actionable recommendations for leadership, leveraging and developing AI solutions where concretely valuable Sales Enablement: Translate requirements from ad-hoc analysis to technology teams enabling them to build scalable technology to automate sales processes and analytics to accelerate performance Partner closely with marketing, sales, and strategy in CICE to align strategies and execution to meet sales goals Independently run analysis and hypothesis testing based on business questions from cross functional partners and provide a comprehensive narrative of the behavioral patterns present in the data Ability to influence and inspire cross-functional teams to adopt new ways of working and deliver stretch growth goals.

Requirements

Requires a Bachelors degree with a minimum of 10 years of relevant experience, or advanced degree with a minimum of 8 years of relevant experience.

Nice To Haves

Master’s degree in Business Administration or a related field
Experience in the medical device or healthcare industry
Proven experience in sales operations, sales management, or a related role
Strong analytical and problem-solving skills
Excellent attention to detail
Excellent communication and interpersonal skills
Ability to work collaboratively with cross-functional teams
Proficiency in sales tools and technologies
Strong leadership and team management skills
Ability to manage multiple projects and priorities in a fast-paced, dynamic environment
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Responsibilities

Define opportunities and targets to accelerate growth aligned with the business strategy by leading ad-hoc data analysis and partnership with the sales and marketing leaders
Create and scale sales processes, systems and tools to enable high performance and achieve objectives
Streamline workflows, roles, processes and systems to improve operational efficiency, leveraging AI to accelerate time to value
Prepare quarterly business review analytics; highlighting areas of strength and weakness to improve performance
Drive automation and integration of sales tools to enhance productivity
Uncover trends within the data to understand drivers of performance and translate those insights into actionable recommendations for leadership, leveraging and developing AI solutions where concretely valuable
Translate requirements from ad-hoc analysis to technology teams enabling them to build scalable technology to automate sales processes and analytics to accelerate performance
Partner closely with marketing, sales, and strategy in CICE to align strategies and execution to meet sales goals
Independently run analysis and hypothesis testing based on business questions from cross functional partners and provide a comprehensive narrative of the behavioral patterns present in the data
Ability to influence and inspire cross-functional teams to adopt new ways of working and deliver stretch growth goals.

Benefits

Medtronic offers a competitive Salary and flexible Benefits Package
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)