About The Position

Provides accurate and timely support to the lending staff for processing commercial loans and perfecting collateral while ensuring applicable policies, procedures and regulations are followed. Interaction with internal and external customers is expected to provide an exceptional customer experience at all times.

Requirements

  • High school diploma or general education degree (GED)
  • One year banking and/or loan operations experience is preferred
  • Proficient computer skills to include Word and Excel
  • Strong attention to detail, with a focus on accuracy and work quality
  • Effective problem solving and decision making skills
  • Ability to multi-task and handle changing priorities in a deadline oriented environment
  • Proficient verbal and written communication skills
  • Strong data entry skills
  • Analytical and problem solving skills
  • Customer service focus
  • The ability to contribute in a team environment, ensuring that departmental and individual goals are met

Nice To Haves

  • Banking related education is preferred

Responsibilities

  • Processes and maintains commercial loan documentation and files, in a timely and accurate manner.
  • Has oversight and accountability for commercial loan operations.
  • Serves as the Bank’s subject matter expert relating to commercial loan processing.
  • Compiles, sorts and verifies accuracy of data used for the completion of loan documentation.
  • Request title and lien searches to perfect collateral.
  • Establishes and organizes credit files.
  • Makes contacts to resolve questions, inconsistencies or missing data.
  • Establishes and organizes the credit file and forwards the closed loan file to Loan Adminstration/Support.
  • Answers external and internal customer inquiries for loan questions, ensuring prompt and accurate problem resolution occurs to ensure satisfactory customer service.
  • Is well-versed on new developments and trends pertaining to related regulations.
  • Seeks opportunities to strengthen ties between the Bank and the community and maintains a positive, professional, and respectful image of the Bank.
  • Performs other duties as may be assigned by Board or Supervisor.

Benefits

  • 401(k) matching
  • Health insurance
  • Paid time off
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