Commercial Lines Senior Client Manager - Transportation

The Jonus Group•Pompton Plains, NJ

15d•$80,000 - $84,000•Hybrid

About The Position

Seeking a highly motivated and experienced Commercial Lines Senior Client Manager specializing in transportation to join a dynamic team. This role is integral to the mission of delivering exceptional client management and retention services. The successful candidate will manage a high-volume book of business, build strong client relationships, and ensure the seamless handling of renewals, service requests, claims, billing, and new policies. This is a hybrid position, offering a balance of in-office and remote work.

Requirements

Bachelor’s degree or equivalent work experience (preferred).
Minimum of 3 years of experience in Commercial Account Management.
Active Property & Casualty License (required).
Valid driver’s license and insurance (required).
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Strong administrative and organizational skills.
Ability to work independently while collaborating effectively with team members.
Self-motivated, detail-oriented, and capable of managing multiple priorities.
Excellent written and verbal communication skills, with the ability to problem-solve effectively.
Professional demeanor and positive attitude.

Nice To Haves

Experience with Applied/Epic or similar agency management software (preferred).

Responsibilities

Manage a high-volume book of commercial transportation insurance business, ensuring timely and accurate completion of tasks.
Build and maintain strong client relationships through excellent service, advocacy, and professional communication.
Handle renewals, service requests, claims, billing, and new policy processing.
Maintain a thorough understanding of market appetites, underwriting guidelines, and submission procedures.
Review applications, policies, endorsements, and audits for accuracy.
Coordinate expiration lists with the department manager to secure renewal business information.