Commercial Lines Client Service Manager (Oil & Gas)
About The Position
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. At Gallagher, we’re united by a commitment to helping businesses grow, communities thrive, and people prosper. We’re looking for a Commercial Lines Client Service Manager to join our team in Midland, TX, focusing on midstream oil and gas clients. This is your chance to work in a dynamic industry, build meaningful client relationships, and deliver tailored insurance solutions that make a real difference. Join us at Gallagher, where your ideas, drive, and passion for service will help shape the future of our business. In this role, you’ll manage a portfolio of accounts within the energy industry, ensuring our clients receive exceptional service and solutions that meet their unique needs. You’ll collaborate with internal teams to lead the renewal process, secure existing business, and identify opportunities to expand coverage. By cultivating strong relationships with clients and stakeholders, you’ll help drive client satisfaction and retention while contributing to Gallagher’s culture of continuous improvement.
Requirements
- A Bachelor’s degree with 3+ years of client service management experience, or a high school diploma/GED with 8+ years of experience.
- An active Texas Property and Casualty Producer’s License.
- Proficiency in Microsoft Office tools.
- The ability to explain complex issues in simple terms, manage competing priorities, and work independently.
Nice To Haves
- Knowledge of midstream oil and gas insurance and experience managing client and carrier relationships (preferred).
- ERIS, CIC, CRM, or CPCU designations (preferred).
Responsibilities
- Building and maintaining strong client relationships through ongoing care and support.
- Partnering with the Service and Production team to deliver high-quality, timely solutions during the renewal process.
- Driving the sale of additional services and lines of coverage to meet client goals.
- Managing client and carrier relationships to address risk management needs.
- Taking on special projects as assigned to support team and business objectives.
Benefits
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
