Commercial Lines Account Manager
The Jonus Group•Fayetteville, NC
10d•$60,000 - $80,000•Onsite
About The Position
We are seeking an experienced Commercial Lines Customer Service Representative (CSR) to join our team and manage a designated book of small to mid-market commercial accounts. This is a fully in-office position and a great opportunity for someone who enjoys client interaction, a variety of commercial lines, and being part of a collaborative agency team.
Requirements
- Minimum 3 years of experience servicing commercial insurance accounts in an agency setting
- Strong understanding of commercial coverages and servicing workflows
- Excellent communication, organization, and multitasking skills
Nice To Haves
- Experience with Applied TAM preferred, but not required
Responsibilities
- Service and manage a book of business tied to specific producers
- Handle policy changes, endorsements, certificates, billing inquiries, and renewals
- Assist with some marketing efforts and quoting (primarily renewal business)
- Identify cross-sell opportunities and support revenue growth initiatives (eligible for monthly performance bonuses)
- Maintain strong relationships with clients and carrier partners
- Utilize Applied TAM system for account management (training provided if needed)
Benefits
- 401(k) with 3% employer match
- Opportunity for career growth and involvement in a high-performing team
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
