Commercial Lines Account Manager

Bridge Specialty Group•Merrimack, NH

12d

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lin e s Account Manager to join our growing team in Merrimack, NH! The Commercial Lines Account Manager will w ork jointly with the Commercial Lines Leader and Office L eader with respect to servicing the Commercial Lines client base. Collaborate with the producer(s) in the servicing and marketing of new accounts. How You Will Contribute: Build, expand and solidify relationships with clients at all levels within the company and lead appropriate resources to address the client's needs, including risk and the identification and resolution of underwriting or policy issues. Manage and retain existing books of business . Follow up to address customer needs and resolve any problems or issues. Answer and process all telephone requests for assigned accounts. Prepare billings and/or invoices on a timely basis. Responsible for the end-to-end client service process such as marketing and updating agency management system with final required documents. Review daily, weekly, monthly reports such as expiration and daily downloads Prepare customer renewals, including proposals and presentations while ensuring agreement with customer requests / requirements.

Requirements

2+ years’ experience in the Commercial Lines department is preferred.
Strong technical knowledge of the industry.
Insurance Producer license in good standing (authorities in states needed to service the assigned book of business)
Proficient with MS Office Suite
Ability to maintain a high level of confidentiality

Responsibilities

Build, expand and solidify relationships with clients at all levels within the company and lead appropriate resources to address the client's needs, including risk and the identification and resolution of underwriting or policy issues.
Manage and retain existing books of business
Follow up to address customer needs and resolve any problems or issues.
Answer and process all telephone requests for assigned accounts.
Prepare billings and/or invoices on a timely basis.
Responsible for the end-to-end client service process such as marketing and updating agency management system with final required documents.
Review daily, weekly, monthly reports such as expiration and daily downloads Prepare customer renewals, including proposals and presentations while ensuring agreement with customer requests / requirements.