Commercial Lines Account Manager

The Jonus Group•Mount Sinai, NY

8h•$85,000 - $85,000•Hybrid

About The Position

Commercial Lines CSR Job Summary Seeking a dedicated and experienced Commercial Lines Customer Service Representative (CSR) to join a growing team. This is an exciting opportunity to work in a large, well-established agency that maintains a close-knit, collaborative, and supportive work environment. As a Commercial Lines CSR, you will play a vital role in providing exceptional service to the clients, managing a diverse portfolio of accounts, and contributing to the overall success of the organization. Compensation Package Salary : $85,000 annually 401(k) : Employer match available Benefits : Comprehensive benefits package provided (details available upon request) Work Environment : Fully in-office preferred; hybrid options available for the right candidate (4 days in-office, 1 day remote, or 3 days in-office, 2 days remote)

Requirements

Property & Casualty (P&C) license required.
Prior experience in commercial lines insurance is required.
Strong team player with a collaborative mindset.
Excellent listening and communication skills.
Open to new ideas and adaptable to change.
Ability to maintain confidentiality and build strong relationships with clients and colleagues.

Nice To Haves

Familiarity with Applied EPIC software is a plus, but training will be provided.
Open to candidates with varying years of experience.

Responsibilities

Manage a portfolio of commercial lines accounts, including contractors and habitational accounts, with sizes ranging from $15,000 to $250,000.
Handle quoting for new and renewal business (approximately 40% new business, 60% renewals).
Provide exceptional customer service by addressing client inquiries, resolving issues, and maintaining strong client relationships.
Collaborate with account managers and other team members to ensure seamless service delivery.
Maintain confidentiality and professionalism in all client interactions.
Adapt to and utilize the Applied EPIC software system (training will be provided).
Participate in daily training sessions with account managers during the onboarding process to ensure a smooth transition into the role.