Commercial Lines Account Manager

Acrisure•Richmond, VA

14d•Onsite

About The Position

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: We are currently looking to add a team member to our Transportation unit. We are seeking an individual who excels in providing customer service. The Account Manager will provide day-to-day customer service to our clients. This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management. At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. Welcome, your new opportunity awaits you. There are amazing opportunities for talented people in every part of our business. We invite you to find your next great opportunity with us. You can apply, track your progress and review new postings all in one place!

Requirements

Possess strong administrative and computing skills, including Microsoft Office 365 (Word, Excel and Outlook)
Applied Epic Agency Management experience preferred but not required.
Able to work independently and enjoy a high degree of interaction with team members
Self-motivated and driven
Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance
Demonstrates excellent time management and prioritization skills
Attention to detail and commitment to a high level of accuracy
The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information
Ability to maintain a professional demeanor and positive attitude
High School Diploma or the recognized equivalent is required.
Minimum of 2 years’ experience in Property & Casualty insurance industry or similar role, required.
Active Property & Casualty license, required.

Nice To Haves

Applied Epic Agency Management experience preferred but not required.
Bilingual (Spanish and English) preferred.

Responsibilities

Work directly with Producers and Insurance Company representatives to service existing customers
Issue Certificates of Insurance and Auto Insurance ID Cards
Assist with client calls on billing questions, make policy changes, add and delete vehicles and drivers
Assist in gathering information required for underwriting/marketing an account and creating renewal submissions.
Orders policy changes
Update data in agency management system

Benefits

Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

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