Commercial Lines Account Manager (Hybrid)

Patriot Growth Insurance Services and Partner Agencies • Cheshire, CT

11d • $65,000 - $85,000 • Hybrid

About The Position

We are seeking an experienced, Commercial Lines Account Manager to join our growing Commercial Lines Team! This team member's main responsibility will be to provide customers with product and service support to achieve overall customer satisfaction. This is a full-time position with a hybrid work arrangement and can report to our office located in Kingston, NY or Cheshire, CT.

Requirements

• 3-5 years of previous commercial insurance customer service or insurance sales experience preferred
• High school diploma or equivalent required; college degree preferred
• Active New York Property & Casualty insurance license
• Excellent interpersonal and communication skills (both oral and written)
• Proficient with use of Microsoft Office Suite and products
• A passion for being part of a team that drives our company to industry leadership
• Ability to establish and maintain effective working relationships with both peers and clients
• Authorized to work in the U.S. without sponsorship

Nice To Haves

• Claims experience is helpful, but not required

Responsibilities

• Provide prompt, accurate and courteous service to clients, producers, and company personnel
• Responsible for rating of customer using carrier websites
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and service
• Handle renewal commercial lines submissions
• Create proposals for Sales Executive
• Support sales team and new producers to understand commercial lines coverage
• Manage daily account management of assigned commercial business
• Support all team projects and priorities as determined by management
• Assume other job responsibilities as assigned by manager

Benefits

• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• Personalized PTO
• 401(k) with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED