Commercial Lines Account Manager - Hybrid

The Jonus Group • Worcester, MA

17h • $80,000 - $100,000 • Hybrid

About The Position

Seeking a dedicated and experienced Commercial Lines Account Manager (CLAM) to join a growing team. This role is integral to the organization, offering the opportunity to manage mid-to-large accounts with a book size of $800K in revenue and accounts up to $1M in premium. The ideal candidate will have a strong background in commercial lines insurance, a passion for client service, and a commitment to professional growth.

Requirements

• Minimum of 5 years of experience in commercial lines insurance (CL experience required).
• Active Property & Casualty (P&C) license.
• Proven ability to manage mid-to-large accounts with a focus on client satisfaction.
• Experience with quoting and renewing business (renewal-focused role).
• Familiarity with TAM software (transitioning to AMS360 in January).
• Strong organizational and communication skills.
• A proactive and detail-oriented approach to account management.
• Commitment to professional growth and obtaining industry designations.

Responsibilities

• Manage a book of business with $800K in revenue and accounts up to $1M in premium.
• Handle all aspects of account management, including quoting, renewing, and servicing accounts ("soup to nuts").
• Collaborate with an offshore team for administrative support.
• Build and maintain strong relationships with clients and carriers, including Andover, AIG, Arbella, Chubb, Cincinnati, Hanover, The Hartford, Hagerty, Mapfre, Liberty Mutual, Pure, Plymouth Rock, Philadelphia, Safety, and others.
• Ensure timely and accurate processing of renewals and endorsements.
• Provide exceptional customer service and address client inquiries promptly.

Benefits

• 25% commission on new business
• 10% commission on renewal business
• Year-end discretionary bonus
• $5,000 raise upon obtaining designations (cost of classes covered by the company)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed