The Account Manager is responsible for the day-to-day servicing of commercial lines clients and maintenance of exceptional customer relations. This person acts as a generalist within our industries. Duties/Responsibilities Manage and retain existing book of business. Review and process bill renewals, new policies, and policy changes. Thoroughly review all commercial insurance policies for their accuracy, research coverage discrepancies until resolved, and communicate changes to insurance company. Handle coverage questions, research, and resolve problems. Interact with carriers and internal/external customers to ensure delivery of exceptional customer service and adherence to policies and procedures. Manage the process of renewal submissions for marketing including application(s), necessary exhibit(s), narrative(s), collection of loss runs and answers to underwriting questions. Submit applications to eligible and appropriate carriers and follow up to ensure timely receipt of quotations and policies. Perform other duties as may be required or assigned.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees