Commercial Lines Account Manager

Brown & Brown Insurance•Charleston, SC

17h•Onsite

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Account Manager to join our growing Commercial Lines team in South Carlonia! The Account Manager manages an assigned book of business by providing exceptional client service and ensuring accurate policy administration. This role builds strong client, carrier, and vendor relationships, identifies coverage needs, ensures compliance with agency standards, and supports business growth through account rounding, referrals, and collaboration with sales and marketing teams. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.

Requirements

Property & Casualty License (able to obtain within 120 days of hire)
Strong technical knowledge of coverage in all commercial lines insurance coverage
5+ years of service/general agency/company experience
Proficient in Microsoft Office Suite

Nice To Haves

Insurance designation (Strongly preferred)
Experience in Construction
Experience working with AMS 360 (Preferred)

Responsibilities

Manage the daily account management of an assigned book of business, including invoicing, claims reporting and follow-up, premium breakdowns, policy changes, review of policy forms, providing coverage comparisons, and responding to policy questions.
Oversee the completion of administrative tasks, including issuance of certificates of insurance and auto ID cards and processing policies/endorsements.
Build successful relationships with clients, vendors, and carriers to improve client retention.
Identify gaps in coverage and consult leadership or producer of options to advise our clients.
Support the renewal process for all assigned and prospective clients with the producer, including ordering updated loss information, obtaining updated information, handling renewal applications, renewal marketing, account rounding, reviewing and facilitating the renewal pricing, and preparing the renewal proposal and binders.
Review and document internal compliance and client disclosure requirements, policies, endorsements, and certificates to ensure understanding of client expectations, legal requirements, and insurance operations.
Help grow the assigned book of business through account rounding and referrals.
Support marketing and sales teams.
Follow agency guidelines, policies, and procedures.