Commercial Lines Account Manager

Higginbotham • Scottsdale, AZ

17h • Onsite

About The Position

Higginbotham, a privately held, independent insurance and financial services firm, is seeking a Commercial Insurance Account Manager for their Scottsdale, AZ office. This role is responsible for providing prompt, accurate, and courteous service to clients and company personnel, while offering high-level support in obtaining, maintaining, expanding, and servicing commercial accounts.

Requirements

• 5 (+) years of previous experience in commercial insurance required
• Active Property & Casualty License required
• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook

Nice To Haves

• Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable

Responsibilities

• Collectively or independently plans, designs and implements appropriate insurance programs for clients that coincide with agency guidelines.
• Maintains knowledge of new developments or changes with various carriers and new Federal/State laws that may affect how our clients conduct business; consults, informs and educates clients about coverage, exclusions and exposures: documents electronic filing accordingly
• Prepares necessary proposals, summaries of insurance and applications, submits or presents to appropriate insureds and carriers, obtains clients’ signatures on all applications, follows up to ensure timely responses
• Prepares summaries of insurance schedules and proposals for account review
• Remarkets, contacts clients and follows up, renews policies by agency standards
• Consults, informs and educates audit procedures to clients.
• Set priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
• Represents the agency in handling complaints, arbitrating disputes, or resolving grievances; facilitates a productive and amicable working relationship with clients; develops and maintains a positive relationship and rapport with each insurance carrier to satisfy our clients’ needs and facilitate the processing of business.
• Seeks referrals from client base and follows through to get new accounts
• Provides mentoring and guidance to Customer Service Representatives.

Benefits

• medical
• dental
• vision
• prescription drug coverage
• 401K
• equity incentive plan
• multiple supplemental benefits for physical, emotional, and financial wellbeing
• Employee Wellness Program
• Company paid holidays
• PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 11-50 employees