Commercial Lender

The Bank of New Glarus•New Glarus, WI

13d

About The Position

This position is responsible for meeting customer needs by describing the benefits and features of the Bank's products and services to ensure maximum cross-selling and account retention. Manages and builds a profitable loan portfolio by analyzing and assessing extensions of credit in existence in addition to underwriting new credit requests. The emphasis of this Commercial role will be development of commercial clients. Knowledge in agricultural lending is also important for this role. This position is accountable for the analysis of customer financial data on an ongoing basis and ensuring updated information is on file to evaluate and safeguard the Bank's assets. In addition, this individual will review assigned customer files for compliance with the Bank’s Loan Policy, relevant laws, and documentation completeness. The individual must also have a solid understanding of the Bank’s core system and knowledge of credit supporting systems, such as the Bank’s tickler tracking software, flood certification website, Credit Bureau provider, WDFI’s UCC name/lien searches, etc.

Requirements

Ability to read, analyze, and interpret general business periodicals, professional trade journals, technical procedures, and governmental regulations.
Ability to write clearly defined reports, professional correspondence, and detailed procedures. Aptitude to effectively present information and respond to questions from a wide array of constituents, such as a Board of Directors, peers, staff, customers, and the general public.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to solve practical and/or abstract problems and deal with a variety of variables and situations where only limited standardization may exist.
Must be able to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to complete complex fractions, percentages, rate, and ratios.
Ability to create, prepare, and interpret statistical information and graphs and proficiently apply these mathematical concepts to work at hand.
Keyboarding knowledge, Knowledge of Personal Computer and Wide Array of Software Applications, Working Knowledge of LAN.
Strong customer service expertise and strong cross-selling abilities.
Demonstrated effective communication skills and cheerful demeanor.
Relevant Bachelor’s Degree (BA) from a four year college or university preferred.
5 years or more of related experience and/or training.

Responsibilities

Complete interview process to determine financial data needed to ascertain the customer's financial services used, financial goals and ability to meet goals. Offer logical enhancements during the selling (servicing) process to serve the customer's business and/or personal financial needs.
Collect and analyze information that reflects the current credit worthiness of existing or new loan customers and continues to review the merits of existing loans.
Prepare formal commitment letters when necessary.
Order title work and perform initial review.
Prepare appraisal engagements and perform initial review.
Prepare for environmental assessments and flood orders and perform initial review.
Collect and analyze cosigners/guarantors financial information.
Establish and negotiate where necessary the terms under which credit will be extended, including the costs, repayment method and schedule, and collateral requirements.
Gather and analyze financial information on existing and prospective customers. Annually, completes file analysis and when appropriate, computerized spreads on assigned Bank customers in conjunction with Credit Analyst.
Maintain loan portfolio with timely completion of loan renewals.
Responsible for presenting/supporting loan requests over lending limits or out of loan policy guidelines to Committee and if needed to Board.
Initialize paperwork from loan processing and handle loan closings.
Monitor the quality of own loan portfolio through loan repayments, deposit activity, and financial data, and takes necessary action to collect from past due accounts. Ensures changes in assigned portfolio are recognized and the proper action is taken to minimize exposure and loss to the Bank.
Provide Senior Vice President, Commercial Relationship Manager with adequate information for future loan losses. All actions should be taken to protect the Bank's assets and to minimize losses to the Bank.
While building own loan portfolio work with other Commercial Lenders assisting with customer data collection, managing renewals, initiating paperwork from loan processing and handling loan closings.
Ongoing education in loan types, Regulation changes/updates and financial products and services.
Identify opportunities to sell Bank products and services by clarifying customer's needs, validating services being delivered, presenting features and benefits, and closing by asking for the business and referring to the appropriate team member to complete the transaction.
Responsible for setting needed loan customers’ special covenants and ensuring that all government loan guarantee requirements are adhered to. Coordinate direction and oversight monitoring of these required customer loan covenants with the Vice President Credit Administration.
Maintain professional and community affiliations to increase the Bank's visibility and new business opportunities and to further personal development.
Consult and recommend to manager possible new or enhanced methods to improve workflow and/or areas to research for the development of a new credit product or service.
Treat all customer inquiries, questions and complaints with respect and follow through. Maintain the Bank's goal to be accessible to the customer and always provide premium service.
Ensure all team members are cross-trained where assigned and acts as back-up for all team members’ duties, when needed.
Be a team player. Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, co-workers, and managers.
Maintain a high level of ethical behavior within the banking profession.
Be aware of and support the Bank's efforts in meeting the Community Reinvestment Act (CRA).