Commercial Laundry Equipment Field Installer

Alliance Laundry Systems•Salt Lake, UT

8h•Onsite

About The Position

A Day in This Role Start your morning by reviewing service tickets, loading your company vehicle, and heading to a customer site. You’ll mount and level commercial washers and dryers, connect power and water, run start-up diagnostics, and verify safe operation. After the install, you’ll walk the customer through best-use practices, document your work, and note any parts needed for follow-up. In the afternoon, you might troubleshoot an urgent call, collaborate with the Service Manager on an escalation, and place parts orders so deadlines are met. You finish by updating inventory for your vehicle and submitting accurate expense and service reports. What You’ll Do Install, commission, and repair commercial laundry equipment to company quality standards and safety policies. Diagnose issues, share findings and recommendations, and train customers on proper equipment operation after installation and testing. Perform routine preventive maintenance; remove components for repair and request or order replacement parts as needed. Produce clear, accurate service documentation summarizing work performed. Collaborate on equipment and component disassembly for maintenance or repair. Research, select, and place parts orders; review work orders and invoices to ensure timely procurement that supports project schedules. Manage vehicle stock and submit accurate reports of company expenses. Travel in a company vehicle within the service territory to complete on-site installs, repairs, and troubleshooting, including occasional emergency and unscheduled assignments from the Service Manager. Communicate escalations effectively to the Service Manager; contribute to process improvements and best practices. Perform other tasks as needed to keep the department operating efficiently.

Requirements

High school diploma or equivalent required.
3+ years of experience repairing commercial, military, industrial, or manufacturing equipment preferred; equivalent education, training, and experience considered.
Working knowledge of single-phase electric power equipment required.
Strong mechanical aptitude with the ability to diagnose and resolve mechanical and electrical problems; capable of reading and interpreting electrical and mechanical drawings.
Organized and detail-focused; able to prioritize self-directed workloads and manage multiple jobs to deadlines.
Clear written and verbal communication; professional interpersonal skills across all levels of the organization; positive, enthusiastic demeanor.
Resilient and comfortable with change and ambiguity.
Self-starter with a strong work ethic, initiative, and follow-through.
Valid driver’s license required; a company vehicle may be provided.
Must maintain a clean Motor Vehicle Record.
Regularly involves sitting, standing, walking, kneeling, squatting, stooping, bending, climbing, and manual dexterity.
Frequently lift, carry, push, and pull up to 50 lbs; assistive devices are provided for heavier items.
Requires frequent talking and hearing; frequent use of hands to operate tools and controls.
Work includes continuous computer-based tasks with periods of sitting; requires close vision and the ability to adjust focus.

Nice To Haves

Experience supporting customers via phone and email/ticketing systems preferred.
Comfortable using Microsoft Outlook, Word, and Excel (preferred).

Responsibilities

Install, commission, and repair commercial laundry equipment to company quality standards and safety policies.
Diagnose issues, share findings and recommendations, and train customers on proper equipment operation after installation and testing.
Perform routine preventive maintenance; remove components for repair and request or order replacement parts as needed.
Produce clear, accurate service documentation summarizing work performed.
Collaborate on equipment and component disassembly for maintenance or repair.
Research, select, and place parts orders; review work orders and invoices to ensure timely procurement that supports project schedules.
Manage vehicle stock and submit accurate reports of company expenses.
Travel in a company vehicle within the service territory to complete on-site installs, repairs, and troubleshooting, including occasional emergency and unscheduled assignments from the Service Manager.
Communicate escalations effectively to the Service Manager; contribute to process improvements and best practices.
Perform other tasks as needed to keep the department operating efficiently.