Commercial Kitchen Equipment Service Technician

TriMark•Manassas, VA

1d•Onsite

About The Position

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com The Service Technician reports to the Service Manager The Service Technician is a skilled field professional responsible for diagnosing, repairing and maintaining both commercial cooking (hot side) and refrigeration (cold side) equipment. This role supports critical customer accounts and ensures maximum equipment uptime across full commercial kitchen systems. The Technician plays a key role in delivering safe, reliable, and high-quality service while maintaining strong customer relationships and upholding TriMark’s operational standards.

Requirements

1-2 years of commercial kitchen equipment service experience (hot and cold side preferred)
Strong understanding of gas systems, electrical diagnostics, and refrigeration cycles
EPA Universal Certification
Ability to read wiring diagrams and service manuals
Valid driver’s license with clean driving record
Ability to lift 75+ pounds and work in high-heat or refrigerated environments

Nice To Haves

CFESA certification
Factory-authorized service training on major cooking and refrigeration brands
Experience supporting high-volume or multi-location accounts

Responsibilities

Diagnose and repair gas and electric cooking equipment including combi ovens, rack ovens, fryers, broilers, steamers, kettles, griddles, and ranges
Troubleshoot ignition systems, gas trains, thermostats, heating elements, control boards, and safety devices
Verify proper gas pressure, ventilation coordination, and electrical requirements
Conduct root cause analysis to reduce repeat service calls
Service commercial refrigeration systems including reach-ins, walk-ins, prep tables, undercounter units, ice machines, and remote condensing units
Diagnose issues involving compressors, expansion valves, evaporators, condensers, and control systems
Perform refrigerant recovery, evacuation, charging, and leak detection
Interpret pressure-temperature charts and electrical schematics
Perform preventative maintenance across full kitchen systems
Identify efficiency improvements and equipment lifecycle concerns
Provide proactive service recommendations to reduce downtime
Communicate repair findings, cost implications, and preventative recommendations clearly
Maintain accurate and timely service documentation
Deliver professional, customer-focused service at all times
Adhere to OSHA, EPA, and local safety regulations
Maintain required refrigerant handling certifications
Ensure safe job sites and proper tool and vehicle maintenance

Benefits

Competitive compensation
Portal to portal pay
Overtime opportunities
Company vehicle
Company credit card for all travel expenses
Company cell phone
Medical, dental, vision benefits from Day One!
401(k) with company match
Paid time off and holidays
Ongoing technical training and certification support-CFESP prep programs, hands-on manufactures training
Tuition reimbursement for additional certifications
Career progression opportunities into a Senior Service Technician, Lead Technician, Field Supervisor, or Service Manager roles