Commercial Insurance Customer Service Representative

The Jonus GroupDallas, TX
15d$55,000 - $60,000Remote

About The Position

Seeking a dedicated and experienced Commercial Lines Customer Service Representative (CSR) to join a team. This role is fully remote, offering an excellent opportunity for professionals with a Property & Casualty (P&C) license and expertise in vendor certificates. Whether you are an experienced assistant or a seasoned CSR, this position provides a dynamic and supportive environment to grow your career. Compensation Package Salary between $55,000 - $60,000 (depending on experience) Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Requirements

  • Active Property & Casualty (P&C) License is required.
  • Proven experience as a Commercial Lines CSR or assistant, with a strong understanding of vendor certificates.
  • Strong organizational skills and attention to detail.
  • Tech-savvy with the ability to quickly learn and adapt to new systems.
  • Excellent communication and client service skills, with a responsive and professional demeanor.
  • Eagerness to learn and grow within the role.

Nice To Haves

  • Proficiency in Applied Epic software is highly preferred.

Responsibilities

  • Provide exceptional customer service to clients in the Small Commercial / Select Business Unit.
  • Manage vendor certificates and ensure compliance with all relevant regulations.
  • Utilize Applied Epic software to manage accounts and maintain accurate records.
  • Respond promptly and professionally to client inquiries and requests.
  • Collaborate with team members to ensure seamless service delivery.

Benefits

  • Competitive benefits package
  • 401(k)
  • paid time off
  • professional development opportunities
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